Reviews for Chipotle Mexican Grill in Boise, ID
The staff are friendly and the food is good??when they?re open. Whenever you go to chipotle there is about a coin flip chance... they?re open. The worst part is they never have signs noting people about any problems they might be having and google maps willstill say they?re open. If you want to go here, have a backup plan. Read more
Stopped at this chipotle on our way out of town. I told them I had two different orders very easy, they misplaced the first... order right in front of me had to remake it, skipped over me to the next person in line when I wasn't done ordering. We went topay they didn't have enough change to give back for a $10.... then we had to pay with a card instead because of that. Do notrecommend!!!!!!!! They also were super stingy with the lettuce and steak I asked for. Read more
This location is absolute garbage. They randomly close several times per week with no updated info online or on their message.... Never have more than half of their ingredients. Always have horrible attitudes. Go to a different Chipotle, the managers andemployees of this one are absolutely atrocious. Read more
This location is poorly managed. Opening is posted for 1045 am but doors were still locked at 1047 when I walked up. As I... waited, I could see through the window that the line was still being set up. A couple of minutes later, an employee came out totell me, ?sorry, our staff is still on break for the next 10 minutes.? (Wow! Really? Okay. Perhaps breaks should be timedbetter). A few minutes before 11, they open the doors and I get my order. I come to Chipotle because it?s one of the healthiestyet affordable fast-casual options still available. On my way to get my fork and napkin, I noticed the side door was stilllocked and people were waiting there. I let them in. (You?re welcome, Chipotle. No charge for my services.) I enjoyed my salad.And that?s about it. Read more
When we walked into this store it was very unclean. Food on the floor dirty tables. They had no lettuce and no forks. The... counter service was very unbelievable. The one kid said it was his first day and wasn?t sure how to make a quesadilla? We walkedover to the manager who?s was talking to two employees and asked for a couple of forks and some lettuce and she said sorry.Weleft, two other couples left behind us. The steak bowl my wife ordered was terrible cold cheese that had not been melted and thesteak was like dried leather. This store is downtown Boise. I thought it was odd not many people were in the on a Saturday. Read more
Food was good. Usually is so really nothing to comment about that. Will eat again. But less two stars for slow service and... online only orders. What used to be a quick in and out pick up is now a 10-15 minute wait, and that is only if they have thefood ready on time. Took an extra 5 minutes for the food to be ready. In reality not bad, but still inconvenient when you shutdown in person ordering and you don't have the order ready when you said you will. Edit:. And now that I have gotten home Iwould also like to add there is no point asking for our names in the order if you are not going to lable which is which. Edit2.0: ordered again and the portions are definitely smaller than they used to be. Plus they didn't put in everything Irequested. Disappointed in the quality. Read more
Usually a great restaurant but not today. Not busy at all and a lot of standing around but the staff were unaware that the... alcohol dispensers, the Dr. Pipp and the Mandarin Agua Fresca were empty. The trash was also overflowing. It bugs just a bitwhen passing through and you?re looking forward to the caffeine pick me up. Not the end of the world and at least the food wasgood. Read more
I would give 0 stars if possible. It took over 5min for anyone to show up at the counter as we stood there waiting. When we... finally were able to order, the staff made it seem like a huge inconvenience that we were there. The portions they served uswere mostly liquid and we're less than half the normal portions we get at other locations, we had to ask for double rice andbeans to even cover the bottom of the bowl. The manager tried to charge us for asking for the salsa on the side rather than inthe bowl, stating that that's what's stated on the menu (it isn't). She was also incredibly rude to us. When we got home (about15min) our food was ice cold, dry, oversalted, and flavorless. The chips were incredibly stale and tasted like hard crisps ofcardboard. The bowls were more than half full of liquid, it was more of a soup with severely overcooked and dried out rice,beans, and a couple small shreds of disgusting meat. I tried to bring this to corporates attention and they dragaged out theprocess for weeks, disregarding everything I said and claiming that they'd get to the bottom of it. I still have not been ableto talk with the people looking into the issue, but for 2 inedible meals, gross mistreatment of customers, and a HUGE waste ofmoney, they offered me a BOGO which does not come close to recouping the money wasted on absolutely terrible "food" which endedup making both of us incredibly sick. Avoid this location at all costs if you MUST have chipotle and chipotle as a whole ifthere are any other options. Read more