Reviews for The Bubble Tea Factory in Boerne, TX
This place is awesome! Great staff, fun ambiance and great tea. My team and I were here on a wildfire assignment and we stopped... by multiple times. I loves the Thai, Chai and Matcha teas! Read more
My family and I go frequently because of how wonderful they are! The staff is always helpful in their recommendations, very... polite, and they have yet to mess up an order! They work quickly and diligently. I just wish they had a rewards program becausewe go so much!! Read more
Thank you Ryanne :) Your customer service was incredible and you were incredibly hospitable and patient! Thank you for being so... accommodating and kind to us! You guaranteed we?d be back very soon, and to try the new flavors you recommended! Thank you forgiving such personalized service and helping us leave with a smile on our faces! Rock on!! <33 Read more
Bella and Brendon provided amazing service! They helped us pick new flavors and talked about what stickers they had available... from anime's we watch! Love the the Bubble Tea Factory Family! Read more
I had the bubble tea and was whisked away. To a time when I could afford rent, groceries, and my car payment. A happier time... full of treats and happiness. 10 out of 10 would come back. Read more
I went in to grab a quick piña colada smoothie with boba and they told me their Wi-Fi was down so they could only accept cash... at the moment. I had a gift card and he tried to see if he could use it, but couldn?t without their internet working. I toldthem I would come back another time and proceeded to leave. Before I could Leave the parking lot, a staff member (I?m assumingthe manager) came out and asked me what I was trying to order. I told him and he told me to sit tight. He quickly came back outwith my order and gave it to me on the house for the inconvenience. They just gained a customer for life and someone who willalways recommend them to others due to the customer service given to me. That is becoming more rare in this day and age. Thankyou to The Bubble Tea Factory for your commitment to customer service even when you are experiencing issues with your POSsystem. Read more
This was our second time visiting the Bubble Tea Factory. The first time we came in, there was a young man working the store on... his own. He did such a great job taking orders and preparing tea and food! I was very impressed with how he was able to juggleeverything so smoothly and calmly! This time, we have been equally impressed with the customer service and friendly vibe of theBubble Tea Factory. We will be back often! Read more
So my co worker got me hooked on place. The drinks are so tasty and they have many options to choose from. The staff is always... nice and friendly. Plus they aim to make your drink right and if it's not, they fix it for you. It's definitely a go to drinkstop for us. Read more