Reviews for Burger King in Boerne, TX
JC and the staff were so kind - helping us with a ?curbside? order while our vehicle was getting fixed (unexpectedly) next door.... I cannot thank them enough for helping me - the kids fed and happy as we wait for a couple hours!! Read more
Drive thru is garbage takes one order at a time and has 7 cars deep. Why isn't the inside open I guess they don't want to hire... more then 3-4 people at a time... Never again Read more
No joke, 12 times in a row over two months, they have said they are out of the Ch'King... Every single time Update, waited in... line over 30 minutes, takes too long to take orders from drive thru, causes a backup because they don't know what the nextpeople are ordering and can't plan/prep in advance. They are pretty much taking one/two orders at a time, making themcompletely, then having the next cars come to take the order. This is not how fast food works, fix your system. Read more
They FINALLY are catching up to where they used to be, but it took them nearly 2 years. I had to quit going thru the drive thru... as they were not either trained or put half order in there or not put the right stuff in there and waiting 45 min. With only 5or 6 cars ahead?!?. They shouldn't have even tried then.. but went about two weeks ago and was pleased that they new what theywere doing and got it right and a smile to boot. Fast and courteous. Read more
I?d I could score a zero I would. Very rude drive thru experience. Tried calling back to speak with manager and all that was... said is he over heard the conversation and he would speak to the employee. My thoughts are the management should have taken thattime to speak to the worker at that moment and made it a learning experience. In no way should a senior citizen taking agrandchild out for a lunch be treated rudely. I asked for the manager to the assistant and he said the gm will be in at the endof the week. I will be calling back. I hope they will make this right. Read more
This store is awful. The staff is lazy and does not want to take anyones orders. I went to this location three times this month... and the person in the drive thru pretended to talk in a woman?s voice then pretended he could not use my coupon and said hecouldn?t take the order so I drove away. I went back the next day and used the coupon no problem. I went there today to ordersome food and again another problem. The guy in the drive thu this time makes all the excuses possible to not take my order. Hesays it?s 20 minutes per car so I said that?s fine. I asked him to take my order and he flat out said no. I will be calling thecorporate office this time. This laziness is unacceptable. Read more
Team was punctual, and curtious good listeners. We like the vanilla cones! The ice cream has taste of ice milk much better than... others. Seem to always order off value menu, Why not :) Thank you ! Satisfied with our food from Burger King Read more
It has been my personal experience that this is the only chain burger place in Boerne worth going to. Both Sonic and Wendy?s... have given me either cold food, burnt food, or messed up my order and not even flinched when I complain about it which I havefound out is a poor attitude that goes all the way to the top in the Sonic corporation after speaking to their areamanager. This Burger King has always given me hot food that hasnt been under a heat lamp forever, never messed up my order,andeven made me a burger that had just went off their menu. I appreciate the crew and whomever is running this location.???????? Read more