Reviews for I Heart Mac & Cheese in Boca Raton, FL
** EDIT** I frequent here when i have a craving for tomato soup. Today was one of those days and decided to get a grilled cheese... as well. Needless to say It's a hit or miss here. I got back to the office and opened my grilled cheese to find it prettytoasty. A little too toasty for me, dipping in the soup wont suffice. The mozzarella cheese was not stringy and very hard. Icalled back and asked about getting a remake, was put on the phone with a manager and after explaining she immediately said shewould refund my money on the app. I don't have an issue with that, I appreciate that my concern was handled in a timely mannerbut I felt a remake option should have been offered as well. Just my opinion from being in the service industry myself. Lovethe place just left disappointed this go around. And still hungry :( Please quality check, if you wouldn't eat it why serve itto a paying customer? EDIT: Charles responded promptly to my issue and I feel satisfied with the solution. Great customerservice hasn't disappeared after all. Read more
I love this place so much!! The food is made to order, I love the build your own Mac bowl. The owner and employees are so nice,... they recognize me and my friends as regulars and they?re so personable to be around! Highly recommended, they are inclusive tomilk intolerant and vegan individuals, they have vegan cheese!!!! They recently extended their hours and love to have thiscomfort food late at night too! Do yourself a favor and come here! Read more
Cj is the BEST!!! The knowledge he has and amount of care that he puts into all that he does ARE IT!!! This is my second time... I?ve come here and every time the food is sooooo good. He knows how what he is doing and he cares about what he does and itshows. Delicious food!! He hooked us up and kept his cool when the a whole volleyball team came in after us. Yumm. Thank youCJ!!! Read more
This was my first time here and I absolutely loved the experience! The staff was understanding and friendly, they walked me... through the process and gave me suggestions. They're is now than Mac and cheese, you can get sandwiches too! The place was cleanand inviting. I would highly recommend stopping in and getting some delicious mac and cheese. Read more
Staff wanted to close one hour earlier than time listed. We thought we agreed on leaving ten minutes earlier than closing time... but then My friends and I felt really uncomfortable of them rushing us after their third comment. They locked the doors at9:08pm and we saw multiple customers wanting to order. All drinks were out of order and tots were under cooked. Smallbusinesses like this deserve better. Read more
Used to come here a while ago with my sister and it was alright but over time the quality just went down right awful. Never... wanted to come back, but a friend of mine recently told me it was under new management and that the quality of the food was alot better I figured I'd try it again. Boy was my friend right. The new owner is super friendly and nice, and the food was sogood! Definitely coming back here more often again! Read more
Stopped in to grab dinner on my way home from work, wasn't sure what to order. Abby helped me decide what to pick. I ordered the... BLT grilled cheese, which was honestly the best grilled cheese I've ever had. Great customer service, a friendly and welcomingenvironment, knowledgeable staff. Will definitely be back later this week! Read more
We catered in the lobster, chicken parmesan, and regular mac and cheese to a birthday party and everything was fantastic! All of... the communication was with the owner Charles and he was so great. He really made my order feel special and personal. Highlyrecommend the food and catering. Read more