Reviews for Dunkin' in Boca Raton, FL
Dear Diedra, you make my mornings so so special, can?t say enough good things about this location SPECIFICALLY then Dee is... there, she makes every coffee to perfection and brightens up the whole place, more than a review, this is an appreciation letterto my one and only from your #1 fan aka customer. Read more
THE WORST! I work on Congress & Yamato and this is the closest Dunkin to my job. I have ordered from this location 3 or 4 times... via the Dunkin app so that I could just come in and pick up my order. EVERY TIME MY STUFF ISNT READY! Either it isn't ready whenI'm told to come pick up the order, or somebody else has taken my food and gotten a free meal and then it has to be made again.And each time that I walk in here to get my food, there is nobody inside waiting for anything and there are like 8 employeesstanding around doing anything. With so many employees, there is NO EXCUSES for to-go orders to not be ready. And don't get mestarted on the manager, she needs to go back to school and learn some people skills. Not even am "I'm sorry" or "hers a freecoffee". NONE OF IT, just stands there and stares at you, like that's going to make anything better. Read more
5 minutes away from work! Very clean lobby and seating area. However, they are busy busy busy! This establishment is so busy... that majority of their customers choose the option to pick up and go! This doesn?t take away from the friendly staff and thefact that my order has never been wrong. My iced lattes are made to perfection. This place is just SUPER busy! Lol! Read more
Had very BAD EXPERIENCE THIS GOOD JANUARY MORNING OF 2022! I placed my order on the app because its just easier heading to work... and knowing its packed there in the morning its always great to grab and go. I ordered a sweet tea a sandwich and a bagel I getthere my food is ready but I don't see my drink. I see a sweet tea there but its has lemon inside so I know its not mine I askone of the lady's making the food if she can grab me a sweet tea because its missing in my order she ignores me. I go to thenext lady she also ignores me and continues to do her work I am a African American women in the area of Boca Raton Florida soyou know its already such a different community, not very diverse. So they automatically treat you different but that's not thepoint anyway, being I get someone to hear me out after now 10 min they tell me that the tea I ordered it and that its mine, Isay no that's not mine because I didn't order it like that ( showing him my online order ) they insist to argue with me aboutthe Dern tea I spent literally 15 min arguing with what looked like a Indian male and female ( either manager or owner of theestablishment ) about my ORDER that I paid for!. Very unprofessional and very sad to see a business just not care about thecustomers anymore do not recommend it if your late or want your order right just go to a different Dunkin donuts its NOT WORTHit very rude !!!! very insensitive! Read more
They don't put enough coffee and put too much ice. Not a good business person whoever the owner is. The main college area Dunkin... is closed so these people should do better job to keep customers Read more
I love Dunkin Donuts, so glad to see them in the Glades.
Avoid at all costs. The rudest staff I have ever encountered. Ordered an everything bagel with light cream cheese (see picture)... ???? the bagel was stale. Bought 15 JELLY munchkins yesterday (see picture) no jelly they went into the trash. If you want anamazing donut go to Dandee donuts. Read more
I go here fairly often and its always been pleasant and at least relatively quick.