Reviews for Olive Garden Italian Restaurant in Bluffton, SC

This has to be one of the worst Olive Garden locations in the country. Having worked at an OG for two years, I know the... corporate standards, and this location falls terribly short. I get they are short-staffed, as many service industryestablishments are, but the service was lousy, their was a long, black, curly hair in my daughter's pizza, the floors were amess and many of the tables sat dirty. I blame management for all of these issues. Never saw a manager on the floor and when wetold the server about the hair in the meal, she avoided our table until it was time to go. Never offered to refill drinks andwouldn't stand still long enough for us to finish a sentence. The worst part was that she was apparently training anotherserver. Excellence replicates itself but so does a lack thereof. I hate to leave bad reviews and try to find something positiveto say even with a bad experience, but we won't be back to this location. Do better! Read more

The first time we tried to go the wait was so long we had to leave. The second time we went it was later in the evening and we... got right in. Had a lovely waitress who was spot on and kind. The food was so so not bad not really good. I enjoyed the saladthe most. The pasta could of been better. Did seem a bit of end of the day, and I should know better! I might consider returningif I was in HH and was craving Italian and wanted reasonable prices. Read more

All you can eat soup salad and bread sticks actually mean all your waiter is willing to give you. Ran out of the soup my wife a... daughter ordered so they were out of luck. I had to eat 6 bowls of my soup just so I felt like I got my moneys worth. My sonorder spaghetti and meatballs and liked it but said my home made spaghetti was way better. So now I am going to open my ownItalian restaurant. Read more

Most of the time I focus on the positives but our experience at this location was not very positive. This post is not about the... food but the services It was our first family dinner on vacation, we had already called and made the reservations. Once wearrived it took them even longer to get us seated. We already knew what we were gonna get, so we were all set to order andwaiting for the server…. It took them so long to even get the drink order and even longer to get the drinks to our table,despite of us constantly calling and reminding them that we are waiting over here… everything was so delayed that we almostdecided to leave before eating. Read more

Large group of 14, called ahead and we were seated appropriately. Had long wait till we were greeted by our server. Then after... informing her kids are hungry to at least expedite bread/salad, we weren’t even given beverages (including water) for 20minutes despite multiple complaints. Manager apologetic, and expedited things, but still left a very sour taste in our mouth. Read more

I've eaten here (Bluffton, SC location) on three separate occasions now. The food is consistently delicious. Twice seated in... the main dining area but the last time seated in the 'bar' area. The main dining room was a very pleasant dining experiencethat we quite enjoyed . However, being seated in a booth in the bar dining area was awful. I guess because I was dining alonethat day the hostess decided that I didn't need a quiet, pleasant dining experience. (It was midday on a Thursday and therestaurant was not crowded. There was no line of people waiting.) The waitress who served me was fine. She did her job , noproblems. However, there was another crude, loud-mouthed waitress who hollered back and forth across the dining area as peoplewere seated and eating. The TV was loud and disruptive. There was an issue with the coffee machine and the bar tender had todo something with it that caused it to make a very loud and disturbing noise for about 5 minutes. That area of the restaurantwas filthy. The table had been wiped off but the walls, window area, floor and seat were gross and dirty. Finally, your cardreader would not accept my debit card so I paid and tipped in cash. The loud-mouthed waitress mumbled to the other waitress "she claims that our machine isn't working". How insulting!!! I used the same debit card at retail locations both before andafter visiting your restaurant. I came in for a quiet, peaceful mid-day respite and left angry and with indigestion. I may comeback but certainly never plan to eat in your bar area ever again. Read more

We had a very nice dinner at Olive Garden. Salad and break sticks are amazing. Food is consistent from location to location so... you know what to expect. We had Chicken Scampi and Chicken Alfredo. We will go back again soon. Read more

This place has improved a lot. Years ago, the inside was very dirty. Food every where. Now, it is cleaner and crew seems... happier. The crew had good customer Service skills as well. I am a fan of the text message system. I rather use that systeminstead of sitting inside and waiting. Seems as though there has been a bit of improvement on the taste and quality of the foodas well. Very happy bout this as Olive Garden has always been a favorite. I would love to see the carpets removed. I think thatwill help with the overall cleanliness of the area and the smell. Read more