Reviews for Starbucks in Blue Ash, OH
This was obviously a busy morning with lots of call ahead orders. Google shows a drive-thru, but that's not true. I went inside... to order a Venti tea. They didn't take my name for the order. Several people came in after me and after standing there foralmost 15 minutes and seeing people who came in after me getting their drinks, I spoke up. They never apologized and it was tookanother 5 minutes to get served. I was really irritated at the service and lack of respect for my time. Read more
My drink was made with curdled milk. I ordered an iced shaken expresso. It has white chunks in it and it taste terrible.
I walked inside and right behind me was a white woman who was greeted by the staff by name. However, no one spoke to me. I stood... at the register waiting to order while the woman behind it stood there pretending to be doing something else. She finally looksup at me and still didn?t speak and gave me an ugly look like she didn?t want to be bothered. I chose to just walk out withoutordering. This is disgusting I?ll never come back. Read more
I've come here the past two days and they got my order wrong both days. It was very disappointing. Then I got a cup using my... rewards points and the shiny enamel started flaking off so I took it back. They told me I could NOT exchange it for one that wasnot defective. Very disappointing and frustrating. I threw out the defective cup on my way out because it was all over my handsand clothes. I had only hand washed it once and used it. They weren't very cooperative. I pass several other coffee shops on myway in and always tip. I won't be going there anymore for sure Read more
First time I have ever left a review on Starbucks . This place needs to actually give people what they are ordering and paying... for . The Baristas do not pay attention to what?s on the stickers. Im friendly and polite , I give every detail for my simplehot American with room , add a shot ,and cream is on the side. I went 7 days when in town on business and not once was itright. They?d fill it to the top and have to end up dumping a good amount out so that I?d have room. This means they are dumpingout the espresso/coffee that I payed for. To all baristas If you dump it out to get room that?s not a complete Americano with anextra shot . That?s cheating Don?t expect to get what you order when going to this location. Read more
This Starbucks is awesome! I go to school up here and travel from KY. I?ve never encountered a rude employee! All the employees... are so polite and always greeting you with a smile! I?ll definitely keep coming back! Read more
Came here 10 mins before closing time and they said it is closed. If that is the case then either they should update time or... they should serve the customer. Not just us I also saw couple other customers going back. Read more
It?s a Starbucks, one the rarer walk-in only models. So order in app to pickup if you don?t want to stand around. As you can see... in other reviews they are quite inconsistent with tier product. There are time?s I?ve ordered my coffee and wonder what I wasdrinking. Thing is, I like the inconsistency because sometimes I get great and sometimes it was just mouth torture. Never knowwhat you?re going to get until you try. Read more