Reviews for Auntie Anne's in Bloomington, IN
2022-10-15: Google Maps says that Auntie Anne?s opened at 10am this morning. I visited at 10:30am, and the cashier said that... they would open at 11am. 2022-06-25: According to Google Maps, Auntie Anne?s in College Mall closes at 9pm on Saturdays. When Ivisited at 8:15pm, both Auntie Anne?s and College Mall were closed. 2022-06-22: I tried both the original pretzel bites and thepepperoni pretzel bites. I prefer the former. 2022-06-15: I visited Auntie Anne?s in College Mall this afternoon. I tried tobuy a small cup of pretzel nuggets. This is on the menu. But the pretzel nuggets on display were already in large cups. I askedcan you move them to a small cup instead? No, they cannot. Read more
I went back to them for an exchange because I thought they gave me wrong pretzels. It turned out to be my mistake on the order,... but she still gave me a new cup of pretzels that I actually wanted. Read more
Overall disappointing experience. Long wait and generally disgruntled and frankly RUDE employees. One worker was very nice and... made up for the issues, but overall a bad experience. Read more
Stopped by to get some regular pretzel nuggets with my mom and they told us they didn?t have any made. the lady with dark brown... hair putting pretzels in the oven gave us a really dirty/angry look and snapped back and said it?s going to be awhile.. we saidwe didn?t mind the wait. And she rolled her eyes... not very friendly service.. Read more
Went today at 7 and asked for a big bucket and employee who was on the phone in a video call said I can?t give you that we?re... about to close within few minutes (the mall closes at 9) and said she can only serve what?s in front. Bad service Doesn?t tastegood either. We have been to a different location which has excellent service and tasted way better. Read more
Today I noticed the person preparing the pretzels texting on her phone with and without gloves then immediately continuing with... food prep. Nasty and unsanitary - I hope the restaurant inspection catch this soon. Update 7/10/2021 - the service at thislocation STILL stinks. As mentioned in recent comments they are slow and rude. There were 8 people in front of me 2 groups of4. The guy waited on 3 of 4 in the first group then 10 minutes later waited on the 4th person. The second group of 4 in frontof me left without ordering. After he waited on the 4th person he went back to making pretzels like there wasn't a line of 8people including me. I asked if he was going to wait on others he said after he was done making pretzels and the girl said ifwe don't make pretzels there is nothin to serve. The guy had made 10+ cups of mini pretzels and there were 6 big pretzels inthe case and he was still making mini cups. I told them I was going to contact HQ to complain and he said "go ahead and wasteyour time doing so" ... the girl said if you don't like the service then go somewhere else - so I left they don't deserve mybusiness. Read more
They had pretzels available (11:25am) in the case today today and said they weren't open for another 10 mins because they had to... fill the case completely.. Went back later (12:05) and still waited another 10 minutes with one person in front of me. Allaround it's been not so good lately. The customer service is ridiculous and down rite rude. I understand short staffed andoverwhelmed but my lanta.! Read more
Google said they would be open until 9 pm on a Saturday night. Drove across town and went up to the booth to see they were... closed, and it was only 7:30 PM. Read more