Reviews for Subway in Bloomington, IL
They don't help dashers but we don't have to take the orders from here as well.
Ordered 2 subs online through door dash 2 foot-longs paid $12 for each and received only 1 sandwich after trying to call over 5... times I've given up on the order and have received a refund Read more
I placed an order on online through the subway website for delivery as soon as I placed my order the money was withdrawn from my... account but then I get an error message saying please try again later... WHAT??? I never got a confirmation email or any proofof my order actually being placed the only thing I have is the withdrawal from my bank account for the full amount of the order.When I tried contacting the local store closest to my location 2310 Oakland Ave Bloomington, IL, to get some guidance orinformation seeing if my order actually went through I was greeted with a very rude employee and other employees in thebackground that telling me there's nothing they can do they don't know what to tell me when I ask for a number to the corporateoffice or a number to someone who would be able to assist me with getting my money refunded I was told no they don't have anumber to provide me when I ask for a manager number that I could contact to try to get some assistance I was told no they don'thave a number for their manager to provide. When they asked which store my order was sent to I informed them I did not knowbecause 1. I did not receive a confirmation email and 2. When you place an order for delivery on the website it takes youraddress and does not let you select a store. One of the employees called me a liar and saying that you have to select a store toeven proceed with an order, which if they've ever tried placing a delivery order on their own site they would know they arecompletely inaccurate. When I asked for the name of the employee on the phone I was hung up on. I've since tried multiplemultiple times to contact Subway corporate or customer service and had zero luck this was the most unprofessional,disrespectful, and just plain ridiculous experience. My money was taken from my account on an order that never even was placedfood I never received and was met with miserable, rude, and poorly trained employees that know nothing about customer service.Bu Read more
Got cheated today 12/12/2021. I ordered for veggie patty footlong and was charged for veggie patty footlong. However when I... opened order at home, I came to know that they gave me veggie delight (without patty). They should have told me that they don'thave patty available, but they did not. Instead they were prompt to charge me for Veggie patty footlong. I have receipt andorder number, hopefully they will call me and resolve issue. What a pathetic service. Thanks for cheating on me. I want to givenegative rating but 1 is minimum i have. Read more
I got the food I ordered However, the worker was actually smoking a cigarette while making my sandwich. I was like sick to my... stomach. She then proceeded to follow me outside and light another one. My bag smelled like smoke. The worker that did this wasEXTREMELY friendly so that is the complement I will give. Read more
Sandwich was good, coupon excellent BUT cola dispenser was empty, told one of the men behind the counter, when he wasn't busy... he headed towards it, then fiddled back and forth, didn't seem to know what he was doing. Finally my husband walked over andasked him if it was working, he said no. All this time we wanted a cola drink, it went with the special, we asked if we couldhave a coke out of the case.He said no, it would mess up the inventory. I guess inventory is more important than the customer.We will not go back to this subway shop. Three people working behind the counter, apparently no one knew to check the drinkmachine to see if it was in working order before lunchtime rush. Read more
I don't care what time of day you enter this store it is always spotless and the employees are excited to see you. Now then... their sandwich making skills are the best of any sandwich shop in town. The add on are always fresh and appealing. The bread isfresh and their not stingy when putting meat on your sandwich. Overall you will not be disappointed when you patronize thisbusiness . Read more
Taste like every subway but it was not really clean and the stuff was not friendly