Reviews for McDonald's in Bloomington, IL
I am normally the type of person that doesn?t leave negative reviews, but the manager of this location needs retrained. We... ordered through the drive thru and the person taking the order missed one of our items. No big deal, mistakes happen. Once wepulled around to pay, we confirmed our order and paid only to find out on our receipt it was still missing a meal. I was toldthat I needed to pull back around through the drive thru to reorder the rest of my missing food per the manager. Seriously?After convincing her that we weren?t going back around to wait in line again she was given our card to complete our order and wewould pull ahead to keep the line moving. Once again, the order was incorrect. I went inside to correct the order and wait forthe last meal. While waiting for our last meal (and our initial order obviously getting cold) I noticed that we didn?t get anystraws or dipping sauces for the meal that came with it. This isn?t the first time that this location has messed up but it willbe the last time we visit a McDonald?s owned by this franchisee. Ridiculous customer service. Read more
Staff is friendly, but the place is not clean. I think they could be doing a much better job keeping up with wiping down tables,... and high chairs (I wiped my son?s down with a baby wipe because it was that bad). There were a ton of dead flies (and livingones) along the window near the emergency exit door which is where we sat to eat. It was our first time at this location anddefinitely the last, unfortunately. Read more
They were very busy and short handed, but the food was great and the lady at the front did a great job.
Place was busy but the caramel frappe with a double shot was worth the short wait. Perfect for a late summer's day
WORST MANAGEMENT I'VE EVER EXPERIENCED. This place consistently does not open at 5:30 am as posted. Personally experienced this... at least half a dozen times. Many cars lined up at the drive box waiting to order and rude management comes on the box to say itwill be another 20 mins at nearly 6:00 am. Food is subpar at best, sometimes cold even. Attitudes are horrible. I given manychances for better service and have never received it; in fact it gets worse and worse as time goes on. The owner needs to get agrip on their restaurant. I literally feel that I would get better service (and a higher IQ) from a kindergartner. I will neverreturn to this establishment again and will definitely spread the word about my repeatedly horrible experiences there. Read more
It seemed like there was a competition between the first drive thru window, the 2nd window, and the food runner as to who could... be the rudest????. They all 3 tied for the rudest. Read more
I?ve never felt inclined to write a review of a McDonald?s, but this experience stood out. I had the best bacon, egg and cheese... biscuit I?ve ever gotten from a McDonald?s. Super fresh. I went inside because the drive through lane was long. The staff insidewere super friendly. There was an employee walking around asking how everyone was doing and if they needed anything. It was awelcome surprise in the world of fast food. Bravo to this location. Read more
No complaints, I ordered curbside pickup through the app and the service was great.