Reviews for Giordano's in Bloomington, IL
The pizza was delicious as always but the appetizers weren't exactly all that. The service was friendly but they barely ever... checked up on us. The seating is all tables and chairs which is fine I suppose but some booths would have been nice. Butoverall, still some good food and would def come back for the pizza Read more
I visited the restaurant on 8/15/22, in which, I experienced an issue with my order. The manager, Blaire, discounted my bill but... I opted not to eat it and had my server take it away. I was confused why Blaire discounted a meal that I didn't eat. Uponwanting to discuss the matter with Blaire for further insight, he told the sever "he was too busy to leave the kitchen", despitethat it was 11:30 am without any overcrowding, rush hour high call volume, or catered orders. He refused to speak with me butwanted me to pay the bill irregardless of my unresolved concerns. I told the server that I will not pay the bill until I spokewith him. Blaire took the item off the bill but never spoke with me-he said take her name or number. Blaire handled me verycarelessly and without regard to any respect or responsibility of efficient customer service. He did not treat me as a humanbeing, in that, there was no apology, care, or concern to personally address the matter at hand. I will patron the businessagain, however Blaire should conduct himself in a more kind, courteous, and professional manner when dealing with customers. Read more
Very good food, even better service. If you enjoy Chicago style food, then this is the place for you.
We have loved giodarnos for a long time, so when the in laws came over from England we thought it would be good to take... them. Unfortunately deep dish seemed more like flat dish- about half what it usually is. Not what we have experiencedhistorically and a huge disappointment. Not sure I?ll be taking the time and money to go again. Read more
This is how my pizza arrived last night, took an hour and a half to my door. Ordered around 4:30. Had spaghetti order also and... the top of to go box was all dented in. Pretty sure it didn?t leave the restaurant like that. Delivery drivers need to take morecare. Have read a few reviews about this happening. Will def check order before I tip again. If I ever order from them again. Read more
Visiting from Georgia. I have had lasagna at many Italian restaurants and by far Giordano's is the best restaurant lasagna I... have ever had. Most sauces are bitter and have no flavor and the sauce has very little meat. This lasagna had the best tastingsauce and it was so meaty. If I ever come back to Bloomington I will definitely go back. My only issue was the wait for ourfood. There were a few large parties when we went, so I do understand. The food was definitely worth the wait. Read more
Pretty good overall! The pizza was great, the service was awesome and fast, but the garlic cheese sticks were okay. The cheese... sticks weren't cooked all the way to where we were still able to feel the individual pieces of grated cheese in the middleinstead of it being melted. Aside from the cheese sticks the pizza tasted awesome (Chicago style deep dish) ???? Read more
I posted the review below 3 months ago. The manager invited us to enjoy a meal for free. I must say that Giordanos has... redeemed themselves in our eyes! The pizza was delicious. The salad was perfect, and the staff was very friendly. Our familyis very grateful for the superb meal. And most importantly, Giordanos is once again my favorite pizza of all time! Thank youso much! 5 stars for me!!! ????? Wow! So disappointed! Giordanos has always been my favorite pizza! I?ve had it many timessince the restaurant opened. Pizza and salads were always PERFECT! Spot on! Today, the crust was not thick like it usuallyis. The salad (Greek salad) was missing the feta cheese. And the pizza was BURNT! I have attached pics. There was a sign onthe window that the dine in portion of the restaurant was closed due to staff shortage. I understand that, but if the qualitydoes not improve, the restaurant will not survive. ???? Read more