Reviews for Panera Bread in Bloomingdale, IL
I ordered to take home for my wife and daughter, but didn't check it before I departed. When I arrived home my order was short 2... items I called them to let them know. They we're already aware of the problem. First let me say I don't ever get angry aboutstuff like this I totally understand that mistakes happen. We're people and we all make mistakes. I gave a 5 star rating not forthe service I left the store with. But the service I received when I called to let them know a mistake had occurred. I wasn'tworried about the items that were missing. I knew a business like this understands things happen and I'd be reimbursed. Noworries! What I didn't expect was the sheer kindness of the person that answered my call. The person that spoke to me wassympathetic and considerate. She gave me some information and told me the next time I come in, to give the information to thecashier and she would pay for my entire duplicate order. I explained that it wasn't necessary considering I had a $35 order. Butshe insisted. It's establishments like this that keep me coming back. My wife and daughter and myself have been coming to thisPanera for close to 10 year's. Never have we had an issue. The food is always fresh and delicious. Hope to be coming here forthe next 10 as well. Thank you Panera Read more
This location is in need of a good wash. All the tables inside and outside are incredibly filthy, and when I went to wash my... hands there was no soap in the dispenser and there was an employee waiting to wash her hands next watching my struggle - I hopeshe replaced it! The salad I got was all barely green and three croutons, it?s a total joke but most importantly y?all need toclean, badly. I would be embarrassed to work in such dirty conditions. Read more
Today is the second time in the last few weeks I?ve walked out of the Bloomingdale store. I stand in line for a while , no one... helps me at the register. New people walk in and they take care of them first. I?m on my way to work and don?t have time forpoorly trained employees. PANERA?take some time to train your employees!! Your customer service is terrible. You won?t begetting any more of my money!!! Read more
The service was fast, but sandwich was super cold. The tomatoes was pretty much a ice cube. I ask for a ice coffee with cream,... and its all cream no coffee! Read more
First time coming to this location, the service wasn't the greatest waited about 15minutes for a cup of soup just be patient as... things are still not the norm. The soup is very good got the cream of chicken wild rice. Overall the food is good just theservice needs to be a little better, understanding that everyone is suffering still from the pandemic and not having a fullstaff of workers. If your looking for good food come here, the price is above what you are getting due to the pandemic and foodcosts are going up so expect that. They have a nice variety of foods from soups to panini,and sandwiches and more. Read more
Spend some time there today. Food is always great!
Ordered a suffle and a medium coffee, both of them luckwarm. The server was nice enough to exchange the suffle with another at... the same temperature (not great). It was 7am and the morning rush on full swing. Sorry but at that hour I expect to have hotcoffee and fresh suffles served at the right temperature. More the server encouraged me to warm up the coffee in the microwaveoven?!?! The restaurant setting looks really good, however the bathrooms need a fresh look soon. You could see for yourself inthe pictures. Read more
I?m writing this review because whoever runs this location needs to know the state it was in the other night when I dined in... with my family. The floors, tables, whole dining room at that, was absolutely the dirtiest I have ever seen in a Panera bread.We ate there due to time, but I felt so gross doing so and was so turned off by the whole experience. Team members in the drivethrough standing around while the restaurant was in that condition. Where was the managers attention? Just wanted to make suresomeone knows about this. I personally love Panera bread and know they are better than whatever is going on at this location. Read more