Reviews for Bruegger's Bagels in Blaine, MN
We usually love Bruegger's, but they must have had the D team working around 11am today. I waited 15 minutes in the drive... through to pay $9 for two bagels. Neither was toasted as requested and confirmed when ordering. I've never seen such littlecream cheese on the bagels either. I've attached a picture of one where you can see several spots with no cream cheese at all. On top of this, they have the nerve to ask for a tip. I don't know what makes this place think they're 'tip worthy' when you'regoing through the drive through. Tipping used to be for serving or delivering food or for exceptional service. They providednone of these things. Read more
It was interesting to learn that they didn't have have enough bagels of my choice to make a dozen so I had no problem and got... others and paid for the upgrade of the last four bagels to make the dozen and when I asked about the "bakers dozen" I was toldthat since I didn't get all the same bagels that I was ineligible to recieve the additional one bagel that I inquired about. Nota big deal however since they were really low on everything at 12:45 pm and closed at 2;00pm in my opinion that's not a good wayto keep customers. Plus, the drive though folks definitely got priority and since only one was behind the counter until themanager finially came our and helped me it was quite a wait for some fancy bread. The bagels are fantastic tho!?????? Read more
I love Brueggers bagels, but this location has been awful the last few times I've been there. I know the world is short staffed... and I don't mind the wait. I think this establishment is under too much stress either that or the man that I've always had takemy order is just grumpy and not a people person because he's never friendly and if I ordered something and he couldn't hear he'svery rude over the intercom. Read more
I stopped by today and when I ordered my meal through the drive thru the man who was taking the order kept saying that?s it- is... that it- after everything I said. 3 items shouldn?t be anything crazy! I ordered the cheesy hash browns and I heard him let outa huge sigh like he didn?t want to make them. They were never made or given to me when I know he heard me order them. The onlyreason I am giving 2 starts today is because of the lady at the window- she was super nice. Read more
Great breakfast bagel. HOWEVER..guys..get over your " no dine in - dining room closed" B.S. you are not that cool and it takes... two seconds to wipe a table. The COVID excuse is getting old. Won't be back until you bring back proper services. There arelesser stores than you doing more. Read more
Always love this brueggers. Quick service and delicious sandwiches. It has a drive though as well and the dining room is... finally open again. A place my family loves to go regularly for breakfast and lunch. Read more
My husband and I went here for bagels on a Monday and the service was horrible. It was a bunch of younger gals and although they... looked like they were having a good time, it was so unprofessional. Laughing super loud, ignoring customers, didn't have coffeemade, charged us for 2 extra bagels, and made the coffee way wrong once they made it. It felt like they weren't working and werejust there to hang out with each other. It took forever to get our order on top of it. My husband said his bagel sandwich washorrible and so was his coffee. It sucks because we usually love Bruegger's but a lot of the customers were annoyed andfrustrated that day. Read more
Agreed. The bagels are delicious but the service is AWFUL. The two young people I ordered from had a hard time answering my... questions and they DIDN'T LISTEN! I had to repeat myself multiple times to get my order right. So sad how poor customer servicehas gotten. Take some pride in your work. Read more