Reviews for Wendy's in Birmingham, AL
Food was good, it was FAST and service was excellent. She smiled and gave me my correct food. The store was clean as well. No... sticky floors either. Kudos to the staff. Read more
Supposed to close at midnight but is closed by 9pm. That?s fine, except the location still accepts mobile orders. If you?re... going to close early at least make it known that you?re closed. It appeared that employees were inside too, just didn?t want todo anything. Read more
Long wait and then when your finally ordering, greatest by a woman with attitude. Out of alot of items or just didn't want to... sell it? Idk. Went next to whataburger and they had a long wait as well but the employees had a great attitude that long waittime wasn't a problem. Read more
I see why I didn't get a receipt because I would have surely called them and did a survey. Food order not correct for a $4... breakfast sandwich I clearly said bacon croissant not sausage I hate sausage ruined my entire breakfast and then they had thenerve to give me burnt french toast. Why did I order the 6 piece combo all I can say is the fries were hot order need to bechecked before pulling off because they throwing everything out that window correct or not. Too much staff for horrible customerservice what I order is what I expect . Will not be back. This location killed my taste buds for Wendy's sorry breakfast. Followyour mind is all I can say I was thinking go to Burger King should have went there. If u want a job do your job at least. Read more
Customer service was horrible. Employees eating food in the drive thru window and then same employee brings ice to the machine.... We had to ask for condiments when what we ordered clearly should been put in the bag as well. Sat at drive thru window for 15minutes. We will NOT ever come back to this location Read more
Great management, great food, and wonderful service. Stopped by today lunch and the customer service was top notch and the food... was hot and fresh. Service was quick and I will definitely be back! If I could give 10 stars I would! Read more
I eat Wendy?s all the time but this location is dropping the ball man. My fries clearly show that the grease is old. Very very... upset about this and I didn?t get a receipt Read more
My boyfriend has brought me food home, twice now from this Wendy?s. BOTH TIMES our food is cold. He waited for OVER 30 minutes... in the drive through, for cold food. The cheese is not melted. For a junior bacon cheeseburger the only thing hot about it wasthe tomato and wilted lettuce on top. This is what a cold, burger looks like from Wendy?s. Our chili literally is half full?. Wewill NOT be going to this restaurant ever again. There was nothing hot or fresh about it. Extremely disappointing. Read more