Reviews for Starbucks in Birmingham, AL
Amanda was so sweet to us! She went over and beyond helping us! Thank you Amanda!
They always do such a great job here, this is probably one of the best Starbucks I've been to, guys keep up the great service I... definitely appreciate it! Read more
The little boy at the cash register couldnt believe i want a plain medium cup of coffee. Nothing in it. Just black. I asked him... to give me 2 splenda packs and some cream. So he proceeds to add the splenda and cream. I stopped him and said i didnt ask himto do that. I said i wanted it plain. I would add those as i wanted. So he throws that cup away. Hands me an overful spillingover hot black cup of coffee. I had to pour out some to even add cream because it was running over, then had to use alot ofnapkins to clean up the spilled coffee . So that 3.25 cup of coffee, probably cost then .50 with the cup, cream, splenda, andthe 15 napkins i used really cost them a customer. I know good help is hard to find, but they need to re evaluate who they letdeal with customers. I still cant believe they charge 3.25 for a cup of plain black coffee. Read more
Love my coffee?? Had to wait 15 minutes for my order. Please hire more people????????????????????
They are closed for over an hour in the middle of the day on Saturday from around 230 and still closed at 4. My dad wanted a... coffee which was recommended by nurses to stimulate his heart after surgery and we are not able to get it because they'reclosed. Really inconvenient to see two employees in there just deciding to close with a note on the door. Hope they're enjoyingtheir break! Read more
First let me say, I?m appalled at any mediocrity from this Starbucks location. So, I order a drink and the main ingredient,... peach, is left out of the drink. This has happened before, another location, with a different response, so I take the incorrectunflavored EXPENSIVE drink back. Yes, I?m an employee there, on my lunch, 10 mins wait to get it, walked back to lunch area, 5mins walk back to Starbucks. I?m in line to return the drink and I?m asked, ?what you need??. I respond, ?the peach ismissing?, front worker responds, ?We don?t take drinks back and we can?t replace it?. WHAT? You left an ingredient out and youcan?t replace it? This is the first time I have EVER experienced this from Starbucks. We can give you some peach to put in it.Really? You can? Ridiculous Read more
They don?t take gift cards? They don?t take the Starbucks app? Starbucks points can?t be redeemed here? They don?t do specials... like all the other Starbucks locations. They?re just here taking advantage of college students knowing they?ll still pay upwhile they get away with doing the bare minimum. The staff is nice though. The manager is the Scrooge Read more
There were two servers but only one working while the other sat down on her phone on company time.