Reviews for Popeyes Louisiana Kitchen in Birmingham, AL
Always short staffed. Close at 7pm b/c short staffed. Popeyes sign never on. On line hours are incorrect. No lights on in... parking lot. Feels dangerous. Open the inside.. CENTERPOINT LOCATION. Read more
Chicken was fried a little too hard for me. Also they cam work on their customer service a little more. I had to ask for... condiments and the Clerk stuck my credit card inside the bag with my food instead of back on my hand I had to ask her about mycard... Read more
Extremely slow on drive thru , currently out of half the sides fries are out ... And only drink is a bottle water or fruit... punch , 35 min wait after order drive thru ,paid then sidelined ... Paying is quick , food makes you think they forgot about youordered at 12:45 - still waiting at 1:20p Read more
I went into this location last night. The staff was all laughing and happy. They were also friendly to me. My food was extremely... fresh. Read more
I order 11 pieces chicken only mix. I ask for no breast, but they said it is not possible because it is chicken mix. When I back... home and open my box, I just got 1 wing, many breasts, and few thighs. Read more
I was missing items on my order and didn't realize it until I was on the other side of town. I ordered the 2 Can Dine for $11.99... + tax $13.19. All I received was 5 pieces of chicken and 2 biscuits no sides. So frustrating. For what I received I could havegotten the 5 pieces for $6.99 + tax. Of course I didn't get a receipt. But when I called to report it, the worker was very rudeand said I had 24 hours to pickup the missing items. I asked if he could take my name, phone number, etc. and I could pick themup on my next visit on that part of town. I gave him my name but when I was giving him my phone number, he hung up in my facewhile I was still trying to resolve this issue. So very rude and frustrating. I'm a paying customer and deserve bettertreatment in resolving this issue which was their fault and not my own. I will be reporting this to their corporate office ASAP. Read more
1st time thru the line they forgot the nugget sauce, a chicken leg for the 3pc combo, and utensils? when we got back to the... window they were chatting with a customer for literally 5 minutes at the window? we told them what was missing and they providedbut with an attitude. The pic is the side of Mac for the combo? it was made in the morning, our order was at 4:30pm?????Oh well.Won?t be back. Read more
The turkey I ordered for Thanksgiving was a disappointment. It tasted boiled and looked like paprika was the only seasoning... sprinkled on top. Not even salted. I expected the Cajun experience I have come to love for $54.00. Read more