Reviews for Firehouse Subs Brook Highland in Birmingham, AL
Best subs me and my mom have ever gotten so we stop there whenever we can
It actually ended up making my husband's stomach upset. Watched the young man making sandwiches take an order outside, touching... the door handle in and out, then runs his hand along the counter as he goes back to resume making sandwiches and never oncechanged gloves. Products won't be back. Read more
Really enjoyed the sandwich, did not like the wait. You were really busy, so that is a good thing. About 20 minute wait.
I travel a lot for work and I love firehouse so I?ve eaten at a lot of them all around the south east. This is by far the... nastiest store I?ve been to. Even the Waffle Houses I?ve eaten at are cleaner than this. Food was decent and the younger guythat took my order was super polite he?s the only reason it?s not a 1 star. We probably won?t be back, the store has a horriblestench to it that really takes your appetite away. Read more
Food was good. Inside was filthy. Tables were not cleared after customers left. Didn?t appear like the floor was swept all... day. The bathroom was just as bad. Washed my hands and tried to get a paper towel and the dispenser fell off the wall. Read more
If you go during the day it?s usually fine but the night shift is awful.. this time we walked in and everyone turned to look at... us and didn?t acknowledge us for a good minute. I had to ask if it was okay to order. Everyone just proceeded to stand aroundand stare at each other awkwardly.. it felt like we weren?t supposed to be there. There was no one in front of us and it took agood 20 minutes just to make one sandwich. Whole thing was weird and awkward but at this point I expect something to go wrong ifI go during the night shift. Read more
This location was NASTY AF. NOone acknowledge me when I entered the location. Wait over 2 minutes before I was help and there... was NO ONE else before me or even there.... WoW ???? POOR SERVICE!!!! So I was hungry and wanted something by different. Triedthis sorry place again. And realize why I don't eat here. My sandwich NOTHING LIKE I REQUESTED or order. Please view pic that'sall I have to say. Read more
It was so great that everyone else thought so too! There was a bit of a wait (15 min) for our ToGo order but that was no... problem ???? Read more