Reviews for Dunkin' in Birmingham, AL
I came here after an 11 hour drive because I was staying at the motel next to it and god? just no.. totally ruined my last shred... of good mood I had left. I asked for 10 donut holes and as the girl started grabbing them she made a face so I asked if theywere bad or hard and she said ?uh? you wanna try one?? Then the next girl came over and said ?duh.. they?re donut holes theglaze makes them hard?? ok dude thanks for that. So now I have rocks with glaze on them ???? Read more
Sour dough is never toasted like it advertised. Cold cheese. Potatoes use to be a full bag. Now u get 4 or 5 little pieces. Way... over priced breakfast. $10. Read more
First off - I got here at 530ish Google says they open at 5am. When I got here the Open sign was on so I called and they said... they didn?t open until 6. I let them know their Open sign was on and got an ?ok? and left it on!! All while people who areclearly not employees are sitting at the table inside eating food and drinking coffee. When I went in at 6 I went in rightbefore an employee and the lady behind the counter just looked at me without saying anything. She than looked at the employeeswho got a very welcoming hello. So I said hello and got a very dry, rude hello- completely rude, not customer focused and coulddefinitely work on their customer service. 0/10 do not recommend Read more
I ordered my usual 2 large Frozen Hazelnut w/6 squirts each and 1 with a double espresso shot! DELICIOUS!! ???? ???? ???? LOVE... the staff, friendly, courteous and ready to make your day start off right! The smell of FRESH ?? IN THE MORNING! YUM ???? Read more
I have been very disappointed in this location lately. The donuts are never fresh. I went and got munchkins this morning and... they tasted awful. You could tell they were days old and been refrigerated. So many donut stores around Birmingham area thathave fresh donuts made daily. Read more
We have been visiting here from out of state all week and made a Dunkin run each morning. The staff has been pleasant and... efficient every day and the young man at the window this morning was all smiles. And as usual, the coffee and breakfastsandwiches were delicious! Thank you! Read more
It's so amazing ???????? friends. Hope to meet new people on my next arrival ????. Merry Christmas ???????? to Everyone ??????.
The one staff member was sitting in the lobby with her legs up talking to herself. The staff member who finally took my order... literally stood there staring at me without greeting me or asking what she could do for me. I finally spoke, giving her myorder. Then when my order was ready, again, she didn't speak one utterance of sound nevermind words to me. smh Went back again &the manager is sitting in the lobby talking very loudly on the phone. Whether personal or business, he should know better thanto be creating that kind of atmosphere inside the restaurant. Read more