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Reviews for The Old Union Hotel in Binghamton, NY

TJ 2 years ago
1

I called at 8:24pm spoke to a male made an order for mac bites, 30 wings, poutine fries and an order of plain fries. I was... thinking it was too many fries. My gf called back at 8:27 spoke to a woman and said "I just called with an order can I remove myorder of regular fries and just keep the poutine fries." The woman took my number and name and said ok. I get there to pick upmy order and a woman at the bar served me and said "can I help you?" I said yes here for a pick up, she handed me a receipt andsaid "are you Kyle?" At no point did I say my name. I corrected her with my actual name. She just handed me 1 order of poutinefries. I said I had more like 30 wings and mac bites she looked at me funny. She checks out the computer, there was anotherorder under my name. I said to her "I just called to have the fries removed and keep the 1 order of poutine fries. I only wanted1 order of fries." She argues and says "no I just talked on the phone and u wanted another order of fries." She goes back tothe kitchen and comes back and says "I can cancel 1 order of the regular order of fries, but you're getting 2 orders of poutinefries." I wasn't going to argue because obviously she was right and the customer was wrong. After spending 71.68 on an orderand told I was wrong, I will never go there again. The money wasn't a problem it was the service. I was trying to try a newplace in the area my friend has told me about. But I couldn't recommend this place to anyone based on this customerservice Make sure you get your order right the first time because if you call back, it will be your fault. Based on theservice, I'm sure a reply of how I was wrong will follow this. Read more

Anthony McManus 2 years ago
5

From wait staff to the owner, everyone does their part and they are all very friendly and inviting. As for the food you can tell... they take cooking seriously. They definitely deserve the awards they get for their wings. The mac and cheese, chicken tendersand ranch is house made. You'll definitely enjoy your time and your food if you go. Read more

Michele Lennon 2 years ago
5

I can honestly say I has the best wings of my life last night! Sadly, I was visiting from Florida so it will be awile, but I... will be back! Great prices! Read more

Olivia 2 years ago
4

Basic bar/pub fare. Decent wings, Carolina gold is good, Asian is a little sweet. Has outdoor seating on plastic benches... threatening to throw you off, but also a fire pit! Average pricing. Friendly waitstaff. Has a jukebox. Read more

Eric Haffner 2 years ago
5

The wings were awesome. Thank you Google Maps, for helping me find this place. Great atmosphere and friendly service.

Jane S 2 years ago
5

The prime rib sandwich melted in my mouth! Even better, it was portioned enough to bring some home and enjoy the next day. The... au jus was not too salty, usually a problem for me. The BBQ wings are delicious, crispy on the outside, perfectly done on theinside. I highly recommend The Old Union. Read more

Eddie R 2 years ago
5

Best traditional Buffalo wings I've had from anywhere in my life. What really makes them special is the sauce. I get medium... garlic which has a really good flavor with just the right amount of heat to it topped with fresh minced garlic. The carolinagold is also a top tier flavor. It's a shame they don't have good wing specials anymore to my knowledge but it's hard to findmuch of a deal on anything these days in Biden's America Read more

TheBigDealio 2 years ago
5

Stopped by for lunch. Overall, it was a great experience. The wings were absolutely amazing. Probably the best wings we have... ever had. We also had burgers, which were ok, not great. The fries were pretty good. Service also was really good. Woulddefinitely go back. Read more