Reviews for McDonald's in Binghamton, NY
I'm updating my review of this particular McDonald's again (it's been 4 years), and it looks like things are finally changing... for the better here. This McDonald's shares the building with a gas station, and was updated sometime right before COVID 19 hitin 2020. I decided to eat in this time during lunch off from work. Service was prompt and friendly, though it also wasn'tterribly busy. Still, an improvement over what used to be. I had my food within 2 minutes of ordering and the food was hot andfresh, although the fries were a little undercooked from what I would typically like. Not a big deal. I hope this is the newnorm for this location. Happy to see things have improved, at least on this visit. Read more
Horrible service, first we waited 15 minutes for our order then we had to go back inside because they only brought out half the... order. Waited 10 minutes for them to make the missing food. Then as I opened up the steak egg and cheese sandwich my fianceordered.... guess what no steak... another 15 minutes while they remade the sandwich because by the time my food was made hissandwich was cold. Won't be going again Read more
I go to this McDonald's about once a week, learned to always check the food I get handed - if an order has several items,... there's always something missing. Staff always changes, they're not always pleasant, but I'm nice to them anyway. Read more
They are rude to customers and never have a minute to allow you to finish your before asking will that be all not mention even... if you ask them to repeat your order back to you and when you pull up to the last window and your ORDER IS WRONG um hello didyou not repeat it to me and then still manage to get it WRONG. Maybe take a little more time to listen to your customers needsand then it wouldn't be wrong, i wouldn't be given dirty looks and disrespected because I'm now asking you to remake itcorrectly. And do get me started in the management this company has or the corporate office make a complaint to the manager andhe looks at you like your out of your mind and closes the window and then lets not mention he don't even issue out an apologyand when i called corporate office they never return calls and when i finally got threw i was hung up on 4 to 5 different timesplans on returning NEVER Read more
Extremely slow service and 6/7 days of the week the staff couldn't care less about customer experience. If I'm waiting in line... at a fast food restaurant for 30+ minutes I better at least get my order right, but even that seems to be a problem here. To topit all off, while waiting for your food at the window you'll hear the sound of complaining employees instead of working ones. Read more
It used to be decent here, but now the wait time is way too long. Last time I was there I waited literally 40 minutes in the... drive through and the 2 burgers I got were way over done. If the price is going to go up then the quality should be better or atleast stay the same and not get worse. Read more
Staff were friendly, food came out efficiently and tasted great. Prices were low and service was good. However, there should be... a drink machine in the dining area so customers can refill with ease. Otherwise no issues here. Read more
Ordered a mocha frappe and got a caramel? ordered a McDonald and got a burnt sandwich