Reviews for Papa Murphy's | Take 'N' Bake Pizza in Billings, MT

Was the worst pizza I ever got from Papa Murphys. The employees were rude and 56 meat stuffed pizza was mostly dough

Some of the best pizzas that you can bake at home

Curbside pickup means the customer doesn't leave their car. Educate your employees or change your pickup status.

Usually have no problem with this location but yesterday I went in and there was a baby in a play pin behind the counter. There... has to be a violation there. And I ordered two pizzas one was correct the other should have been a chicken bacon ranch. I don'tknow what sauce they used but it was gross and it was cover in so many onions that is all you could taste. This pizza is notsupposed to have onions... it comes with tomatoes and didn't even have one. VERY DISAPPOINTEDA!!!! Read more

Usually pizzas are well made at this location, but was disappointed with this one. They seem to have skimped on the toppings,... enough cheese to cover surface of pizza, and more than trace amounts of chicken would be nice. Update * Ordered pizza agian tosee if things have improved from the last time, and I just took pizza out of oven, and not only ingredients are scant, but pizzahad a bunch of air bubbles from pizza dough under proofing. I hope they start to do a better job, or I'll have to go elsewhere. Read more

Again, our pizza was not made correctly. After getting home, unwrapping pizza and realizing the incompleteness of ingredients,... I called the store back to address the mistake. Right away, I recognized the voice who answered as the (now) manager of the 1212 Grand Ave Billings, MT store. Her name: Brandie. I have dealt with her for years -- even before she became manager. She isalways rude. She does not engage in any positive customer service skills, unless you consider a rude tone of voice and tellingme "then don't come to this store anymore" good customer interaction. I have, in the past, contacted the owner, Darrin Whalen(of WY) about her inappropriate behavior, words, tone, apparently to no avail as she is now the manager (in past was part ofstaff, then asst. manager). Even though the Grand store is most convenient, I will either order from a different store in thefuture as to avoid dealing with Brandy, or perhaps I will have to give up ordering Papa Murphy's all together as I believeDarrin owns all the Billings stores and the managers do not necessarily stay at one location. I was/am so very disappointed inthe service, especially since it was the "manager" (Brandy) who provided such inappropriate service... and definitely not forthe first time. Darrin, why do you continue to employ her in this role? From how she has treated me now & in past, she doesn'tseem like the type of leader/role model you would want representing your business. I cannot be the only person who has or willexperience this. Read more

Brandy should be fired. While papa Murphy's is known for good take and bake pizza for a reasonable price, we've had multiple... wrong orders here and Brandy, the manager has been rude, unapologetic and refused to fix the problems. She declined to give anyinformation about an owner/manager above her and refused to either acknowledge or fix mistakes. We won't be going back hereagain. It's a shame because we love papa Murphy's. Read more

I was able to place my order and have it done within 10 minutes. Which for a Saturday night with clearly a large amount of... online orders I say it was good. The quality of food was great however the service was minimal. It sounded like a script and wewere rushed to order. Read more