Reviews for Baskin-Robbins in Billings, MT
Great service!
I ordered 5 ice creams to be door dashed. They only send 4 of the 5 ice creams. I called back they said we can make it an I... have to pick it up. I get there an say. I'm here to pick up my ice cream cup that was missing from my order. I asked for acoupon for something being I ordered delivery. They going to say well the best I can do is I won't charge you for the 2 scoopcup u just got. I was like I already paid for it you didn't put it in my order. She replied ok the best I can do is a 5$ giftcard. Wow.. the 2 scoop cup was over 6$ plus the gas I had to use to go across town to pick it up when I ordered delivery. Anpaid the delivery fee plus tip just to have to go out an get what they messed up. That is ridiculous...Poor customer service. Read more
I don't remember the young salesperson's name, sounds like Avianna or something. I called at the last minute (Cinco de Mayo),... and she was able to accommodate my needs by making the most "goth" last minute cake we could muster. She was kind and patient. Thank you, I meant it when I said you did a really good job!! Kudos for taking pride in your work!! Read more
Baskin-Robbins has a great selection of Ice-cream. We don't go here very often, but we are never disappointed. It is very clean,... the staff is nice, and it is in a great location. Overall, 9/10 factoring in cleanliness, location, and staff. Don't ask aboutthe 32 flavor ????. Read more
We love it here. Their huge selection of ice cream is something to look forward to! Very clean, very friendly staff and multiple... cakes to choose from if you desire. Read more
Very good ice cream! The hot fudge is quite tasty. Grandkids favorite place to hit after dinner. The young ladies are pretty... quick and unless it's very busy, you get your order right away. It's great to stop in the summer, not too bad in colder weathereither! Read more
Good selection. Shakes are a little bland IMO, but staff is friendly. If your going for a cup or a cone I'd definitely suggest... this place. I'd skip the shakes though, they don't taste bad, I just think they would be more flavorful. Read more
So many great flavors!