Reviews for Arby’s in Big Spring, TX
Meal was slapped together, bun wasn't toasted, fries were cold. I love Arby's but this location apparently takes no pride in the... food they serve. Read more
The staff are great very friendly and helpful. They food is good but the sandwiches are barely warm closer to cold.
My food was made exactly like I wanted everything was fresh and my drink was good. It wasn?t flat or tasted like syrup. I?ve... never had arbys but I will definitely be coming back any chance I get Read more
This location is new and busy! The staff is nice and I love the variety of their menu. I?m thankful to have another option in... town for lunch or dinner. Read more
I understand they are new but my first visit I ordered the fish and chips to go. Got home and there was only fish. The second... time I drove through after they had established themselves and was met with attitude as the attendant was also yelling at hercrew in an unprofessional manner. Will give another try because of other franchise experiences and lack of choices in BigSpring. Read more
Manager Pam Mann had abysmal service. Pam was constantly bad mouthing her coworkers in front of customers. Unacceptable... behavior. Pam was also handling fries and other food, after handling cash at the register, without washing her hands or wearinggloves- a basic and obvious NONO in food service. Pam makes her entire team look bad, and should not be employed here oranywhere imho. Tammy was an absolute delight, and kept an upbeat attitude in the face of Pam?s confrontational attitude. Thanksto Tammy for being an awesome example of how to handle stressful work environment! Read more
We were charged almost $100 for three meals plus two extra they decided to charge us for. Was given a partial refund AFTER the... manager on duty complained about it and yelled at everyone working for not knowing how to do a refund. and they made us RE-PAYfor what we really needed. Bianca M. Took our order and that poor girl was almost in tears. She was the only one there with herhead on straight (she deserves a raise & a new job) They forgot some of our food and when we came back for it, the managers onduty WALKED out of the store and the girls working drive thru took their headsets off. Would not recommend. We definitely calledcorporate. Read more
Was so excited to get an Arby's unfortunately it's been the biggest disappointment in our town. The food is always cold and so... messy when u open it out of the wrapper, fries are decent but who wants fries when u pay so much nowadays. Read more