Reviews for Wendy's in Big Rapids, MI
Old out dated dirty first words come to mind. Even a simple task was difficult for staff. I go to wendys often won't be back... to this one anytime soon. Read more
Super slow. Seems like employees were more focused on talking to each other. Food was Luke warm but, taste good.
I ordered 2 burgers and didn't get any napkins or a straw with my drink. I guess it's my fault for assuming each time I ordered... a drink I wouldn't have to ask for a straw. Napkins, either! Thanks for the overly charged $7 burgers each though. ???? Read more
The manager w/the cute nails was so nice. Her and the window lady was extremely patient with the digital coupons. Keep up the... good work ladies :-) Read more
This review is for Nichole who was working the front register in particular. It was pretty clear that she was taking orders as... well as fulfilling door dash orders. I watched three times as she apologized to customers for their waits and saw each customerbe entirely rude and dismissive. Nichole contributed to be so kind and apologetic. I understand there are staffing shortages andI am sure they are not exempt, but Nichole?s demeanor and work ethic did not go unnoticed!! You rock and thank you for beingawesome even though people were being rude. ???? Read more
Great staff food was fine downfall was waiting 30 minutes for three orders. They need more staff for indoor orders. Especially... during dinner and lunch Time Rushes Read more
Breakfast sandwich was large, filling and good price just over $3. Service was fast and friendly. I normally go to Mc D, but... won't be doing that again. Much better all the way around. Read more
I ordered a sammich for I and a friend. I couldn't get the young blonde female clerk to understand I was paying for both orders.... She also "whatever'ed" me as well; the other clerks are great tho Read more