Reviews for Arby's in Bethel Park, PA
I actually anticipated a poor experience as soon as I heard the employee on the drive-thru speaker this evening. This Arby's is... typically staffed with friendly personnel who seem to genuinely appreciate that you've chosen their restaurant but not tonight. The employee had no personality and appeared indifferent to the fact they were serving a custom. When told they were ready forme to order, I barely had three words out of my mouth and heard "Wait." A few seconds later I read the attached coupon verbatimto the employee and requested additional menu items as well. The time I waited in the drive-thru line would certainly have been acceptable had the order been accurate. Upon returning home I opened the bag to find 2 Classic Roast Beef Sandwiches, not2 Classic Beef 'n Cheddar Sandwiches, and the 6 piece Mozzarella Sticks were missing. The additional menu items I ordered wereaccurate to include Crinkle Fries instead of Curly Fries. Additionally, I was not provided a receipt ($20.31 at around 7:35PM). This visit was extremely disappointing and it will likely be quite a while before I return to this Arby's as there arenumerous dining options in this area from which to choose. Read more
This was a stellar Arby?s takeout experience! The interior was fairly clean, the staff was quite friendly, and the food was... really good too. Read more
Ordered ONLINE. Ordered Turkey and Swiss, NO LETTUCE, TOMATO, ONION, MAYO. Standard sandwich with everything on it in bag.... Ordered Horsey Sauce and Ketchup, GOT ARBYS SAUCE. French Fries were SOOOO COLD, had to be hours old. No Napkins in bag. ALL YOUHAD TO DO IS READ ORDER AND PACK BAG. Prepaid with AMEX. Read more
Nice staff,well run,hot fresh food. Zero complaints and have been here quite a few times and never disappointed...the exact... opposite of the closest McDonald's Read more
Truly the best Arby's. Great service and drive thru is always quick. Wish they were consistently open to midnight or later.
Wow! This is hanging on the speaker! Is this what customer service has come to? Slowest drive thru ever, may want to avoid this... store. Read more
Arby's food is always great. Your Team did great. I am truly grateful for the food service industry, after A hard Day's work,... the last thing I want to do is cook dinner and then clean up afterwards, Thank You for what you do. Such a shame I won't bevisiting for a while can't afford Old Joe and his wacky gas prices. Read more
Seriously. Every weekend the dining room is closed. I get it it's hard to keep employees but the people making the drive thru... food are the same people making dine in orders so this seems to just come from laziness. If you have enough employees to openthe drive thru then unlock the doors. Do better Arby's. Read more