Reviews for Starbucks in Bessemer, AL
Coffee was burnt. Way too much sugar.
Alexis is the best barista I?ve ever had at a Starbucks!
Never had a bad drink here. But don't waste time bringing a Starbucks reusable cup, they won't fill it.
Wrong order all the time!! And they don?t even offer to make it again!!
I recently added a review about being overcharged. It was a mistake on my part. I was so distracted that I forgot I asked for a... $10 cash back. I hope it didn?t cause the young lady any animosity at work. This was indeed a mistake and oversight on my part.She was very gracious today and didn?t have to be. Read more
The customer service is always great, and the drive thru moves really fast. One very annoying thing they consistently do is show... ?in-store? pickup option for mobile order, but then when I get there to pick up my order the cafe is closed so I have to sit inthe drive thru line anyways. There?s no point in ordering ahead if I still have to sit in the line- I might as well just orderwhen I get there and everything be fresh. And it changes every other day it seems- I went last week and the cafe was open. Todayit was closed. I just wish they?d update the app daily to reflect this. Read more
I went in to buy gift cards for Christmas. There was one lady in line in front of me, so I patiently waited my turn. The cashier... told me that the gift cards were located behind me, so as I looked at them, she took the order of the next person. I walked upto the counter again. She proceeded to make the order of the other customer while talking to another worker. Then walked frombehind the counter to a storage room. She did not come back to me until that order was done, about 5 minutes. She wasn't rude,but was not friendly either. I did not feel valued as a customer. Read more
I wish I could post a picture of my Ice Green Tea with floating objects in it. This place is horrible I?m sure they don?t clean... their instruments before they make another drink. I am not even a resident here but I felt the need to let you guys know and Ihope the store manager sees this and make the proper changes. To make it worst I tipped as I was leaving, should have just tooka hard pass Read more