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Reviews for Baskin-Robbins in Berwyn, IL

Jeannette Velez 2 years ago
1

So I ordered a strawberry and pistachio shake and the lady told me that they couldn't mix the two. It was either one or the... other. This is the only Baskin I've been to that has told me this . How hard is it to mix two flavors ??????? Read more

Liz Hernandez 2 years ago
1

I stop in the drive thru for a milkshake ???? they couldn't serve me, because to make the milkshake there where going to take... much time. It wasn't nobody else behind me. Waiting for anything. I'm very disappointed ????. I'm stopping coming to thislocation. Read more

Tommy Tom 3 years ago
1

My second Baskin Robbins tonight, this one IS open, but when I asked to order ice cream, I was told that they were in the... process of throwing things away by 1:30 am, so no (dairy) ice cream, only coffee at this time. Complete bummer ! Read more

Brian L 4 years ago
1

No counter service, unless you count rude remarks from punk employee / parolee with neck tattoo who stares at you while you... stand at the counter and wait. Manager must be scared of him. Read more

Green 5 years ago
1

So I ordered the large vanilla milkshake and the milkshake was mostly liquid. They put too much milk in my shake and it was like... I was drinking just milk and barely the vanilla Read more

Larry Portnoff 6 years ago
4

The service is good and the staff very friendly. The only unique problem is that at times they run out of ice cream and the... management has to to be more aware on ordering when more items before they run out. Read more

Latifah Thomas 6 years ago
1

If I could give zero stars I would! I had THE MOST Worst experience ever here. I was treated horribly. The service was rude ,... the drink was sloppily made, I will never recommend this establishment or spend my money there again. The person who took myorder blatantly ignored my requests, treated me like I was not a paying customer, I paid for my order and ended up throwingeverything away , I was disgusted at that point. Read more

Charles P 6 years ago
1

I called this location to confirm they had a specific flavor of ice cream. They told me yes but 10 minutes later when i arrived... the answer was no and we just ran out. Read more