Reviews for Dunkin' in Berlin, MD
Ordered an iced latte and got an iced coffee no espresso taste like do-do milk all over the cup. Not impressed at all. Not to... mention didn't even take a sip of it before the picture wasn't even filled all the way. Read more
It's good when my coffee is actually made right....... which is like 3/5 times.
I stopped by this location last weekend on 9/3/22 & had a really bad experience with Jakaira(?) the way she spoke at me. I came... back in 9/17/23 after I spoke with Becky the store manager & apparently this employee has had many complaints from others. I wasgreeted very respectfully this time & I received a free breakfast, drink & donuts. The feel was very different than it was on9/3/23. So much joy & great attitude with the employees???? & excellent customer service. Read more
Not happy with my coffee I got a frozen Caramel coffee very dark color and tastw weird. Try calling to talk to a manager but... no answer. Read more
They didn?t have Carmel syrup for a Carmel latte and they didn?t have any lemons for the iced tea. Then when we got our drinks... they weren?t even filled up all the way. The iced tea didn?t taste good at all either which was weird because the iced tea isalways consistent Dunkin?. Overall the establishment wasn?t very good and the drinks weren?t good at all. Read more
Great pit stop while headed north! Fast and very friendly staff. Great breakfast sandwiches.
The most pleasant Dunkin' I have ever been to, off the charts awesome people and service. I love the coffee ?? to the max. I go... there everyday and won't stop. Read more
2nd time no one at the counter to wait on people. This time 5 people standing at the counter not waited on while 3 staff waited... on drive thru At least 2 of us left without our order being taken Sad ! Read more