Reviews for BIGGBY COFFEE in Berkley, MI
would recommend going to the Ferndale location? stopped in today for a pumpkin cold brew and the lady taking the orders was very... confused for everyone?s orders, slow, and unfriendly. what seemed to be manager was very loud and bossing everyone around it wasalarming to hear the way she was speaking to customers and staff. got my cold brew and the girl had forgotten to add the pumpkincold foam but i just wanted to get out of there! not the vibe! Read more
I normally love this Biggby location as it?s close to work, however today I had quite a rude interaction that turned me away. I... went in and grabbed a coupon page like I normally due at the pick up area. When I went to use a coupon (before even placing myorder) I was rudely told they couldn?t be used and had to be for next time. I asked where it stated this on the coupon and itdidn?t. They wouldn?t take my order with a completely valid coupon. I went to Starbucks instead and will be going to otherBiggby locations in the future where they don?t give you a hard time for using a valid no expired coupon. Read more
This place has a wall of amazing art that is worth stopping in to see!!! You can even view a self portrait of the artist titled... "Me" whom I was told is actually a regular here. The service was friendly and I enjoyed the vegan options. But the art on thewall is really why you should stop in at least once. Read more
My daughter and I frequent Biggby and the staff was great, but our Carmel Marvel's had a bitter and old taste. I couldn't even... drink mine. I did notice they took the expresso from this box and not from the machine. Read more
Usually I have only had excellent experiences. I went in recently for one of their signature drinks and they obviously messed my... order up and put a bunch of syrups in. When I came back (I was getting a pedicure next door and could not come back immediately)and politely told them my drink was made incorrectly, asked if they would please remake it, and they told me they couldn't takeit back and the manager assured me they made it right. I told her I wasn't upset but come here often and know what the drinktastes like and that it's wrong. She seemed dismissive and said they would remake the drink. I asked if it was OK to throw thedrink they originally made out because they said they couldn't take it back, and she huffed and said give it to her so itdoesn't get the trash wet. In the end I did end up with the drink made correctly but they could have been more polite. Read more
I usually don't give reviews at chains but I have been going to this Biggby almost every morning as I temporarily am living in... the area. The staff is SO nice and the artwork and sweet notes around create a welcoming and kind environment. Love it here! Read more
Nice people in good service ???? ???? ???? ????. Mocha Mocha ???? in a teddy ???? bear ???? iced ???? ???? lattes. Be kind in... support local business. Hey ???? Googlers!!! On this side of town today. Stopping ?? in at Biggbys for some coffee ??. Helpingsomeone out today in this area to be a blessing ???? ???? ??. I have a gift ???? ???? ???? of fixing things. Sometimes not!!!Lol ???? # brake it. More pics ???? 2!! Baristas did well ???? ???? today. Lattes looks n taste ???? delicious. Googlers stop ??by here when u get the chance. Thanks everyone ??. Another awesome experience ???? ???? ???? ???? at this Biggbys location. Istop ?? by here for some more coffee ?? intake. ???????? Ya..ya..mask...lol! Pics ???? ???? are us ???????? ??. Pictures thatwill leave you all drooling ????. Hopefully Googlers, u all made time ?? to stop by here to be blessed ???? ???? ???? ?? by theawesome baristas that work at this location. Read more
Good coffee most of the time, but service is not consistent. I ordered two creams in a medium coffee, and it looked more like a... cup of milk with some coffee in it vs a cup of coffee with some cream in it. I had already left the area, so I couldn't returnit, and poured it out instead. Read more