Reviews for McDonald's in Berea, KY
Always hot and have always gotten my order correct. Fast service whether online app or drive-thru. Best McDonald's I've... frequented. ***Update*** I waited over 5 minutes for my online order after I arrived and opened the bag to this. C'mon guys Read more
Sandwiches were good but tables were filthy with food dried on. Fountain drinks were flat and ice tasted skunky. Server acted... insulted when asked for more ketchup. Bathroom hand dryers not working and no towels were available. Will not return to thislocation and do not recommend it. Poor experience. Read more
Usually very good fast service. This was an exception. First experience with app order. Long wait cold fries. Would have been 5... times faster just to drive thru. Read more
We stopped in as a group of 11. Great customer service. Everything went smoothly. Really nice restaurant!
Food was good. Friendly staff. The only complaint was there was no soap in the bathroom. That worries me regarding workers... washing their hands even though they wear gloves. Read more
Bathroom was somewhat clean until I went to wash my hands. Filthy faucets that were confusing to turn on. No paper towels tonuse... to turn water off or open the door with and the dryers were spotty. Took about 10 mins to have my order taken and 20mins beforeI had my crispy chicken while waiting for my iced coffee. Was given wrong sized iced coffee. Dining room was practically emptyand someone who came in after me had their food within minutes while I sat and waited. At least 2 different customers came in tohave orders corrected from drive-thru while I was waiting. Nobody seemed to know what was going on there. Mop bucket infront offryer had employees touching mop handle while maneuvering around. One of the worst McDonald's experiences I've had in a longtime. Read more
Dirty and slow, perhaps very low staffed? The crew members were very nice and look like trying their best but waited 20 minutes... in line inside to order as there were 6 people ahead of us and 7-9 behind us and nobody on register but one guy trying to doregister, packing orders and handling some drive-thru in the middle of a Lunch rush. Most all tables were dirty with nobodywiping them for people to sit, bathrooms dirty and soda station a mess. The employees working were working very hard and tryingtheir best but too much on them to handle causing bad experience.. should be left on the operating owner of the business onbetter ways to handle as I've witnessed throughout numerous states in the country all having different ways of managing lowstaffing/pandemic yet providing great experience. Read more
I did the mobile order with curbside pickup. My order was brought out in less than 5 minutes. Food was hot and fresh and the... employee was friendly and courteous. I would recommend stopping by for a quick meal anytime. Read more