Reviews for Firehouse Subs Bentonville in Bentonville, AK
I really appreciate that this location is currently offering a gluten free bread option. Sandwiches are a rare treat
1st when I placed my order earlier in the week , I had called it in. When the clerk answered I had to verify I even called the... right place because she answered with " hello" and a put out tone. Not " hi this is firehouse.." nothing. I actually thought ihad called a personal number. The phone was handed off to someone else to take my order and again put out to take it. I shouldhave known then to just say nevermind. Then when I picked up my party trays the sandwiches look sub- par. Firehouse is notcheap and there are paper flecks on our sandwiches, the bread seems stale and half of one of my trays ended up being the wrongsandwiches. I ordered 2 trays for $110. Kinda wish I had just made them myself now. Not sure if we will be back to thislocation. Read more
Excellent customer service. I am a regular at Firehouse Subs, but have not been in to get my free birthday sub in a few years. I... decided to pick one up on my birthday this year, but for some reason my app had not added my free sub. I explained my situationto the staff and showed my ID, and they made sure that I got my free sub. Thank you for your kindness and amazing service! Read more
Pitiful. I ordered a medium Steamer. No drink or chips. This is what I got for $10. All bread, hardly any meat or sauce. I... honestly cant even eat it it's so dry. Add a loud obnoxious manager working behind the counter and do yourself a favor..... goto Capriottis. Read more
We've been here a total of 3 times. 2 of which I have ordered something. I can't stand mayo and always request "no mayo". The... last time we ordered food from here, they did double mayo on everything and made our our order whole order inedible. Called tofood service we ordered through and got our money back. Being thatcwe ordered that online and my husband enjoyed it the firsttime he tried it, we were thinking "maybe things got mixed up because we weren't the ones who got it for ourselves". So tonightmy husband goes in there and made it very clear, "absolutely no mayo on anything". We get home and 2 of 3 sandwichs have nomayo. My sandwich on the other hand had it slathered on both sides. I didn't even order the same sandwich this time. My husbandhad only 1 good experience and I think we're just done now. Being that no matter how many times you try to call the store, it'salways busy. My husband had no other choice but to stop in the middle of eating his dinner to go back and return mine. We wouldnot recommend ???????? Update: When my husband got there, they were very apologetic and remade another sub the way I had wantedit. Read more
Just got home with 3 sandwiches that had little to no meat and they didn't even get the order right whats even worse is by the... time we got home and found out they where already closed so basically just paid 37 dollars for bread this is the worst firehousesubs I've ever been to the pic is a smokehouse brisket and that was the only sub that had the most meat Read more
Staff is always polite and the sandwiches were fine. Sometimes the coke machine makes the drinks taste a bit off. And the... restroom could use more attention, please. Also, being a restaurant themed for firemen, one side of the place has 2 front doorslocked because they are broken...which is against the fire code, maybe? I hope someone looks into that. Read more
My husband is a fireman and took the boys for the first time to dinner and the grilled cheese was two pieces of bread and a... SINGLE piece of dried out American cheese. It literally just fell open. Not melted. Not hot. Not acceptable. So we made himchicken nuggets and was very upset. Read more