Reviews for Jimmy John's in Bend, OR
Went to the Jimmy Johns drive thru located on Hwy 20 in Bend to get lunch for daughter going to a friends for lunch. Ordered... sandwich CLEARLY stating VEGAN, NO CHEESE PLEASE! Sandwich came with cheese on it.???? Called the store, spoke to manager askingto refund or replace as daughter already got a VEGAN sandwich made as asked from Subway. Instead of refund I asked to have 2sandwiches made for other family members. Turkey & provolone. Not too difficult to understand right? Wrong. Received 2 BACONand provolone sandwiches! Called again, spoke to another manager and they denied they made sandwiches incorrectly! I hasforgotten why I didn't get sandwiches at Jimmy John's and now I know why.???????? *poor listening skills *poor management onfloor *rude and dishonest managers Read more
Frustrating experience. I went today on my lunch break. I get an hour for lunch, which normally is more than I need, but today,... I ordered online for pick up at the drivethru. The line was crazy, but I wasn't too worried about that. When I finally got tothe window, my order took way too long, and they didn't have iced tea....the staff was rude, and I had only enough of my hourlong lunch to eat half of my sandwich. I'll go to other locations from now on Read more
2 sandwiches and a soda, $31 dollars and I had to sit over 10 minutes in the drive through?. Normally I wouldn?t bug about 10... minutes, but I was the only customer? parking lot and drive through, completely empty? Do Better JJ. Still giving 3 stars thoughbecause the sandwich was delicious, and customer service was nice. Read more
I have used Jimmy John's for the past 3 years for my grandson's birthday. There has been a issue everytime. This year I... ordered a 30 sandwich box and we only received half of this order. But paid for 30. Will re think using them next year! Read more
Ok, here it goes. I am 60-years young, lol, and I have had a TON of sandwiches in my life, but NONE as tasty as the one I had... today at this location. My intentions were to go to McDonald's across the street, however the drive-thru was crazy full. I lookto my right and behold, I see a Jimmy John's, with a drive-thru at that. I moved to Bend a month ago from outta state and therewasn't a Jimmy John's in my town. Always wanted to try their subs. I ordered a regular size #9 Italian Club and was absolutelyfloored by the taste. This is my definite go to spot, probably for life. A young man named Davis took my order and was extremelypolite and professional. While I waited at the window (which was no more than a minute) I saw 3 guys working in sync to producemy insane sandwich. I could smell the baking of the bread with their window closed. After eating 1/2 of my #9, I called theirlocation and spoke with the shift team leader Zane. He very much appreciated listening to my satisfied experience and said he'dpass it on to the crew. I certainly hope the owner as well as others find my review to be helpful when trying to decide where tograb your next grub! Read more
My husband was just there ordering at the window. He placed our order and then watched while the kids making the sandwich's... stood around and talked instead of making our sandwichs it took over 15 minutes to get our sandwich's then they didn't even getthe normal amount of meat. This was one of the best and fastest places but no longer. My husband used to love them but we arenot going back. Read more
I love Jimmy John?s but the Bend location on 27th has been understaffed for months. I avoided them for a little bit so they... could figure out staffing but I finally return two months later and got stuck in an unmoving drive through for more than 10minutes until I finally bailed. You need to pay your employees more and hire more staff. It?s absurd. You have almost lost mybusiness forever. Where is my freaky fast, Jimmy John?s!?!? Read more
Update sind my last review in parentheses blow. I was back on the business trip and came here for lunch on Wednesday November... 2nd. Wow what a 100% difference!!!!. The young girl with the black hair in a ponytail and the tattoo left arm did a wonderfulamazing job on my sandwich. I had a business colleague with me and he loved it too. It was so good we took pictures of oursandwich. The manager here did an excellent job retraining the staff. Great job thank you so much for such a wonderful juicy BLTsandwich. By the way the girl made it perfect, bred in, extra mayo, triple extra lettuce, extra tomato, and added extra onion,it is the best BLT sandwich out there and she does a great job!!! I will include pictures of her sandwich and the old picture ofthe bad sandwich from August. (I've been going to Jimmy John's for the last 10 years and it's my favorite place for a sandwichand BLTs. However August 3rd Wednesday night at 8:05 p.m. I received the most absolutely worst most disgusting sandwich ever inthe history of Jimmy John's. I always order my BLT with bread in, extra mayo, extra extra lettuce, and add extra onion. The 3guys working behind the counter apparently look like they were cleaning up even though the store was open for another hour. Theysaid they were out of lettuce,,,, then they changed their mind and said they'll go cut some lettuce because normally their preppeople in the morning did not slice enough lettuce. Anyway they seem like a bunch of nice guys... I get to my hotel and open upmy sandwich which I was wondering why it was super light to begin with. It was disgusting!!! The bread was a day old and hard,they scooped the bread out when I said don't do it, there was barely any mayonnaise on it and it was dry, there was extra tomatoand extra bacon but this was the worst driest sandwich ever in my life, I would have not even given this sandwich to a bum onthe street...... I travel a lot here in the northwest and normally on business trips this Read more