Reviews for Chipotle Mexican Grill in Bend, OR
We ordered Chipotle catering for our small wedding (23 people). Honestly their catering was way better than their normal food.... Everyone was raving about how good it was! It was also pretty affordable for what we got/wanted. Would totally recommend forothers. Read more
I support all new employees training, however, if my burrito gets destroyed in the process please offer to make a new one.... Myself and two people behind me watched in horror as my burrito was torn and squished out the sides while trying to roll it.Manager came over to help by dumping the contents on a cold tortilla and letting the new guy try again. A tight burrito roll ishalf the experience of a good burrito. Left Chipotle sad and out $10. Read more
DO NOT WASTE YOUR TIME. I have lived right next to this chipotle & have been eating here roughly 3 times a week for the last 5... years. I obviously keep coming back because when stocked and prepared, I love this for dinner. With that said, I am officiallyDONE going to this location. I?ll drive to north location instead of walk down the street to this Chipotle. Bottom line is;whoever is in charge of prep and ordering needs to be fired. There is obviously a larger demand and ration for certainingredients than the prep/manager has been estimating for. It?s a guarantee that they will be out of 2-4 items after 5pm everysingle night. DO NOT only bring cash either because they don?t have change for you about 25% of the time. Main items they areout of is dressing & lettuce. They will also frequently be empty on(wait 30 min) chicken, white rice, & veggies. They alsonever tell you in advance what they are out of. With that as you are ordering they continue to tell you about items they are outof while the consumer then feels guilty ending order halfway, so he/she continues to finish and pay unsatisfied with lack oforder. I?m not exaggerating, this is my first review ever & this is the MO of this establishment the last 5 years. I worked incustomer service whole life & this business takes the cake on not having main ingredients which is crucial to a ?fast food?business. I suggest you save your money, sanity, & time & go ANYWHERE else. Read more
I placed an order through the Chipotle app for delivery. After 45 minutes, I got a text stating that they canceled my order. No... explanation whatsoever. I tried calling, no answer, left a message and no response. I contacted Chipotle through their app andat first they said they didn't know why it was canceled and to call the store. (Gee thanks genius, already tried that with noresponse.) The next person said the Door dash driver canceled it, and they can't control what DD does. I didn't order through DDbut I understand DD is their delivery partner. However because DD is their partner, they ARE responsible for their failure. Sosick and tired of companies not taking accountability and pointing the finger. So apparently my order just sat there and wasthrown away? No one could call and say 'hey there was an issue with the driver, would you mind coming to pick up your order?' Iwould have done that. Instead I got a bunch of lip service and finger pointing. Won't be going back, and I've been going toChipotle since they started in Denver 20 something years ago. Read more
First time EVER trying this chain. Boy, do I regret it. It is literally the smallest burrito I have ever seen in my life. Almost... a big street taco compared to a real burrito. How has this chain become so huge? People watching their caloric intake whoactually want tiny portions? I always eat from local joints. Occasionally I will try one of these chains. Sometimes, in the caseof Five Guys, it's way better than your average chain eatery. And sometimes, it's Chipotle. Read more
Always enjoyed Chipotle and the staff have been great every time. recently they got a new lady that?s in her mid 40s? she is... very stingy with the scoops and her customer service is terrible. i hope she moves to another position so i can continue cominghere. Read more
The smallest, coldest least enjoyable burrito I?ve ever had and missing almost every option I added Incredibly disappointed in... chipotle on this one. I ordered a burrito through Uber eats and I received a miniature wrap. Complete trash. Would not recommendat all when there?s so many other good actual Mexican restaurants in Bend Read more
Go inside to order. NEVER order delivery. They are making the delivery burritos small on purpose and lieing to customers about... being out of items. The employees are trained to lie. Look it up. Do your research. I will literally never order or eat fromchipotle ever again. Bad business. Read more