Reviews for Chick-fil-A in Benbrook, TX
There is an older woman who works the drive through who is quite abrasive to customers. My most recent interaction with her... involved a flavored, iced coffee. It was handed to me looking similarly to a black and tan (coffee on bottom half,flavoring/cream on top). I asked if it could please be mixed up since I was in the car and she firmly says, "No! We don't mixthem." YOU DON'T MIX THEM? WHAT? That is absurd, Lady. If I order a milkshake, shall I be prepared to mix that, too? Anothertime, I ordered a hot coffee and the cup leaked all over my desk. I returned the next morning and ordered another cup but thistime, I asked for an empty, second cup as a security measure. I was travelling and I wanted to ensure a leak didnt happen in mycar. She said, "No, our cups don't leak." I said, "But, it did, and I would like a second cup." Again, she tells me that itdidn't leak and I couldn't have a second cup (which I even offered to pay for). I only do carry out now so I don't have to dealwith her horrible attitude in the drive through. The other employees have been lovely. Read more
You already know when the drive thru is backed up, go inside its actually faster unless you want to talk to very courteous and... helpful patient employees waiting with a smile to take your order ???? Read more
We were passing through., from a long and tired trip., Decide to stop there to get something to eat.oh my Gosh! The most... sweeted people, a wow! customer service! I mean i was very impressed! How they work with a such a nice polite attitude. Verynice chick fil A team! Wish all fast food restaurant were like this one here! ??? Read more
This os the best Chick-fil-A around! Nice, friendly staff. Clean. And an open play place! Love coming to this location. Will be... back! Read more
One of the best CFA locations! The staff was friendly, the play place was well kept, and the women?s bathroom was impeccably... clean during the dinner rush hours. As always, the food was delicious, too. Read more
This place has really gone down hill. First off, they seem to always forget that you need a fork to eat mac n cheese, AND I have... recently found out that they don?t care about their employees. Going to college is more important than working at a fast foodplace but they don?t seem to think so. Not very Christian like of you? Read more
As always chick-a-lay (as my g-babies call it)does not disappoint! Love their fast lines, kind kids, friendly staff when you... pick up the food! The amazing food... ???? Read more
One of the best chick-fil-a?s in DFW. We will go out of our way to stop here, the staff is always amazing, the inside is clean,... and the kids area is awesome! Read more