Reviews for McDonald's in Bellaire, OH
This McDonald's has changed dramatically in the last 9 months. New management is doing a great job. And even trying new ways to... connect with the community like trunk or treat. Sure it's not 100% perfect but it's definitely better today than it was thistime last year. Many of these employees are mid teens so of course there will be mistakes but I'm in my 40s and I still makemistakes! But at the end of the day we can get a hot meal; a burger drink and fries in the same amount of time as it takes towrite this review! Its McDonald's you know what to expect when you pull in to the parking lot. Next time try to remember that atthe same time you're waiting on your 3 minute meal there is a young adult or a teenager in there that woke up today and went towork and it learning about customer relations and how to solve problems on the fly. And yes some may even be trying to fix thatdarned old ice cream/frappe machine. I say thank you McDonald's for not only feeding me for 40+ years but also for teaching ourchildren and others valuable skills and making us smile everytime we speak your name. You have benefitted us all in in more thanone way. And I know that this location is in good hands and will change for the better. Nothing is more powerful than a youngadult with passion,curiosity,determination and the willingness to work hard and put forth effort! I see those qualities in thecrew, the shift/assistant managers and most of all in the new general manager. Good job guys and keep moving forward! Read more
Stood at the counter for 10 minutes and made eye contact with more than one employee. We were the only people there. Finally... someone acknowledged us and said they'd be with me in a minute. Waited 5 more minutes and walked out giving the stinkiest stinkeye I could muster. Enjoying 2 Whopper Jrs. across the street. Burger King is better. Read more
My suggestion would be to avoid this place. They will constantly get your order wrong and it takes forever to get through the... drive thru. A few weeks ago I took my daughter and we ordered at the window and then we sat in park for over 30 minutes. Thismorning I decided to take my daughter to get breakfast and we sat in the drive thru without moving for over 15 minutes. AfterI saw 4 other cars leave the drive thru I decided to leave as well. If you complain to McDonald's, the owner won't contact youback but will just send you a coupon for a free sandwich. Read more
Gave me a single patty when I ordered a double patty. Nothing is more frustrating than getting home and opening an incorrect... order. I payed for a lesser order. Nice. Read more
I'd give zero stars if I could. When you can't get single orders right and then argue with customers that they never spoke to... the manager to have something fixed when they have PROOF they spoke with the manager, you don't deserve any stars. You can neverget orders correct and you always have extremely rude staff. Read more
Very efficient even when busy. I love their effort. They do make mistakes as does every business but they are trying to upgrade... their location. Keep up the great work ???? Read more
Everything was dry as it could possibly be. The bread was crunchy. I took 2 bites and threw it away. My daughter's nuggets were... really hot and fresh Read more
Went thru drive thru ordered lg blaxk coffee, and 2 big macs when I asked a question no reply sat there 5mins husband started... yelling hello can you hear us no reply. Very frustrating had customers behind yelling at me for taking so long and it wasnt meit was your person working..... Read more