Reviews for Pizza Hut in Bel Air, MD
Almost a $5.00 dollar delivery fee, Then I find out they subcontract to door dash. I ordered Pizza Hut so I didn't have to pay a... huge delivery fee or to make doordash rich. Read more
This location is much better than it used to be, Everyone is polite they gave me plates and napkins even though I didn?t asked... but most of all the food was made the way I ordered it, what I ordered was what was in the box and I can?t say that for otherlocations and business?s so A + for this Pizza Hut Location Read more
I wanted to pick up a couple of pizzas for my daughter and her friends for after her sports practice she was spending the night... with friends. I googled for the closest place and this store came up. The parking lot was empty which was a little eerie. (Maybeat least one staff member should park out front so people know they are open) At any rate we picked up the pizza took it to thecar and opened to be sure the order was correct. Oh my goodness, it looked picture perfect and smelled so good, it was hard forme not to abandon my keto diet and divulge.(carb free menu options would be nice) Later my daughter reported the girls wereraving how good it was. This says a lot because 16 year old girls eat a lot of pizza from many places!! Read more
Only pizza hut near with bunch of issues.. 4/5 trips to this location resulted in mistakes in even making my pizza. There is... always something wrong.. the order is placed online so they should not be complaining to understand what order is. I have gotwrong crust even after paying for pan toss, got toppings wrong and worst made trips to have them make correct pizza. Read more
Hours are open till 11pm. I ordered on the app and left my house to go get it. About 5 mins later the store called and said they... decided to close early and the order I placed at 9:50 was going to just be cancelled. No offer to make it right in any way atall. Go to Dominos, they stayed open and gladly took my money in exchange for food! Read more
This Pizza Hut has far too many problems! This is 2nd complaint in a year. First one I was supposed to receive a credit and... never did. Made the mistake and went again and even worse. Ordered carryout online, went to pick up food, after 10 minuteslate, monitor said my order was ready, dark-haired girl with glasses behind counter said it was not. She said 2 more minutes,eight minutes later I inquired again, she said another 5-10 minutes. I asked for a refund, she didn't apologize, she even gaveme an attitude. I called Customer Service immediately, still haven't heard from them. I sincerely hope they close, for most ofthe workers are young and just don't care. After nearly an hour, I still didn't get my pizza and (again) never heard fromManagement. Read more
Let me start by saying, I love Pizza Hut pizza but this location was a let down. I order a large extra cheese pizza with garlic... buttery crust. The pizza was not good, there was no extra cheese and I could not taste the garlic buttery crust. I was verydisappointed with this order. Read more
Call in order for Boneless wing with the Buffalo mild sauce is the bomb diggity. Always have good service and they are typically... fast. Staff has always been friendly. Two Thumbs Up, I wish it was a full sized Pizza Hut though with tables and all that jazz. Read more