Reviews for Church's Texas Chicken in Beaumont, TX
Cashier got my order wrong and was a bit aggressive and argumentative when I tried to correct it. Food was over cooked after I... received the correct order. Read more
The apple pies were fresh! The chicken didn't look fresh nor tasted fresh like it usually does. Tasted like it had been sitting... up there a while! Rice was hot but mushy however the macaroni and cheese was good. Read more
Horrible horrible health dept need to shut this place down messed up order 3 times then got home to frozen Cajun rice im too... done with this non English atmosphere always mess up your order !! Cant cook chicken and sides at all !! Zero Stars !!! Zero Read more
I arrived at Church,s around 9:45pm on 12/21/21. The crew was standing around laughing and talking. I placed my order only to be... told there were No sides, No Bisquets, and No Pies. This is unacceptable and Poor Manament experience. Even if you are closingat 10.00pm. I'm trying to notify the Owner what the hell are you in business for if you not going to serve your youI'mCustomersñm Read more
I attempted to go through the drive through and no one answered for several minutes. I called the restaurant while in the drive... through and no one answered. I then drove around to the order window. It was open but no one was there. I saw one customer inthe dining room so i drove around to come in. I walk in and see no one around. No one came to the counter. It seemed deserted. Istep closer to the counter and see a male and female employee sitting on the floor to the right. There was no hi or im sorry.They just stared at me like they didnt understand why i was there. I told them everything i had done up to thay point and theybarely gave any response nor any apology was made for the poor management of the establishment that ive witnessed andexperienced. There were two headsets on the counter. The male employee said the batteries were bad. He left and got a newbattery for the headset....why wasnt that done before. Then when i tried to order they were out of almost all the sides. I wastrying to order a meal and couldnt. I was so angry. So i ordered a 8pc mixed and 6 frosted honey butter biscuits. When i got inmy car. My order had 6 regualar honey butter biscuits. I gave up. The whole experience was ridiculous. Changes need to be madeat this location. The name on the receipt was Karla as the chashier but the male worker rang me up and the female worker seemednew since she didnt know what went in a 8 pc mixed box. Read more
Real hit or miss...you can be the only customer there and an order will take 20 minutes...during peak hours they seem to always... be a little behind on cooking chicken. I live right by this place and it's never really packed, it gets busy at lunch, but neversuper busy....Some managers are super nice and prompt, others not so much...I generally prefer Church's over Popeye's...so it'sour go-to place if we're in a hurry for fried chicken... Read more
Good prices, but i wish they would go back to the original recipe and menu... stopped going because the customer service is... deplorable... call 1800 number, no manager ever calls back. Sad too, bc the manager that's usually there (with the moustache) isvery friendly and professional.. UPDATE: HOW DO YOU GIVE ZERO STARS??? 9/7/19 UNDERCOOKED CHICKEN! SERIOUSLY? BY THE TIME I GOTHOME, THEY WERE CLOSED. IF ANYONE IN UPPER MANAGEMENT SEES THIS, PLEASE REFER TO PHOTOS SINCE YOU GUYS DO NOT BELIEVE IN CALLINGBACK REGARDING POOR CUSTOMER SERVICE! I WILL NOT BE GOING BACK Read more
I love Church's always have, but this one disappoints, I do not know it is that they downgraded on product quality, but... chicken must be the lowest quality ever, and very small pieces, the dirty rice was not completely cooked, fries were so greasy,and the quantity of fries served was ridiculous, only good thing was the biscuits. Then I ask for a glass of water and charged50cents , never heard of such a thing. My husband order a soda and could not drink it it was so awful tasting. I got so grossedout, wont ever go to another churches. The restaurant needs upgrading inside, and the floor was sticky when you walk ,seriously made me lose my taste for Church's Chicken. Will be going back to POPEYE'S!!! Read more