Reviews for Subway in Baytown, TX
Great customer service,and they are always polite.
Better tasting products Most subways have been blah and I quit going. But got a 6 inch it was good. I dont like the idea before... I can use my debut card I felt pressured to tip. .if I wasnt standing in line employee putting my sandwich together I feltpressured. If at table and brought to me I dont mind tipping. Read more
Feels like you are in prison going down the food line the way the older black lady rushes you through your order. Before you can... get the next word out she is rushing you. I understamd you want to be quick but rushing customers is bad customer service. Icome here a lot and she is always like that. Management needs to talk to her. The treatment from her is very rude. Just left12.53pm Monday April 18. Read more
New employees & manager! Great improvement with customers service. Very kind, pleasant & quick. Food was good.
I came here this past Sunday afternoon. The inside of the restaurant was nice and clean and appeared that it had been recently... renovated. The bathroom appeared as though it hadn't yet been renovated however, and the flush was not working. In addition, thestaff were not too friendly. My friend and I ordered a turkey wrap and a steak wrap, and both were tasty though! Read more
I'm giving it a one because I like subway and when I go to others I'm never unsatisfied, but this time I was. As soon as I... walked in I was already not happy. The lady with the spicy shirt was sweeping the floors and was giving the boy who was orderingattitude and would cut him off while he was explaining what he wanted. As I stated before she was sweeping with gloved hands andwithout replacing them she just started making his sandwich with those same gloves she was using before. So she finished hisorder and rung him up that's when she finally took them off and replaced them. When it was mine and my mother's turn she wasstill rude, interrupted us while we spoke, sloppily made our sandwiches all the same attitude only with clean gloves. I don'tknow her name but I hope she gives other people better service. Read more
Covid-19: We placed an online order and got to the restaurant 10min after it was meant to be ready. We ended up waiting 20min to... have the food made because there was one lady and the place was packed. Im sure she was doing her best but was clearlyoverwhelmed. Its good to have an income but people shouldn't have to be subjected to stress like that earn it. Read more
slow service ordered ahead of time on app arived on time specified and guy told us he hasn?t even started on my order