Reviews for Popeyes Louisiana Kitchen in Bay Minette, AL
While eating lunch with my husband to9/21/22, we must have heard the F-Bomb dropped very loudly more times than I would have if... I had been a ship with a bunch of Sailor's no offense to our great Military. I was shocked when a worker came out in the diningroom stretched out on the bench and started talking loudly on the phone using the same foul language and the B word. I willnever step back in Popeyes in Bay Minette,Alabama. Read more
Absolutely the worst customer service ever. Get to the speaker at drive thru. Can you hold, not welcome, not one moment... please, nothing. She comes back and ask for the order rude, almost yelling but with an attitude. Place order, get to thewindow, not hi, again nothing. Says total while patting her head. ???? Ordered 1 combo and 2 sandwiches. Ask for chilledstrawberry lemonade which the menu says .40 upcharge but it was .50 Get the drink, wasn't frozen...didn't even bother askingwhy I didn't get the correct drink. Hands me the food no thank you, have a nice night. Absolutely no other words than mytotal. If you want to hire high school students make sure they have some type of respect for their job, just rude. For what? They need some serious training. Team members standing around on their cell phones. They obviously heard how she spoke, or thelack there off. The young girl was rude taking the next order on the speaker while I was at the window waiting on our food. Point being if you don't want to be there take your a** home. I'm glad her name wasn't on this receipt because it would've wentright in this review. I would be embarrassed if my child acted like that. Whoever owns this Popeye's may need to do asurprise visit through the drive thru before they go in! Read more
I ordered a five piece of chicken ???? they only gave me four, (I guess they can't count) and one piece was under cooked! I... couldn't go back because I was on lunch at work! (Money wasted)The manager was also rude! Bad business ???? Read more
I waited in drive thru for 10 minutes and finally pulled around to the window only to be told they closed at 10. It was 10:03 so... they were open when I arrived. One girl looked right in my face and laughed. I spoke to 3 employees, including manager Ethel,and not one person apologized. When I said I was calling corporate because the internet says they close at 11, Ethel's responsewas "we don't go troll that". This is how managers speak to people? She talked to me like we bumped into each other at thegrocery store or something. The least she could have done was apologize for the inconvenience and when a manager is speaking toa customer, the employees should have not said a word. When I asked if they're closed why do they still have headset on theirheads, speaking to a manager, a cashier piped up and said they're closed. I will never visit this location again. Someone fromDaphne needs to come over here and train these people. Read more
Ordered a 3 piece that was obviously cooked the day before. The chicken is never hot and the waitresses stay on their phones.... Try never to go there again I'd rather drive to Spanish Forte Popeyes their chicken is always hot and the people are so nicethere. Read more
Waited 30 minutes in line, only to arrive at the window with the girls texting on their phones. We're told to pull forward &... ended up waiting another 15 minutes. The food was barely warm. There was hair in the food. I called and was told none of thecooks have black hair. Such a disappointment. Read more
Wish I can give no stars but honestly this don?t make no sense my mama came up there and the side of mash potatoes not even all... the way full. Other Popeyes will fill your sides all the way up this don?t make no sense Read more
Fast service. Hot food. Clean restroom. Easy parking with boat on trailer.