Reviews for Caribou Coffee in Baudette, MN
Very frustrated. I go to the caribou coffee regularly and I go on the app and purchase my drink ahead of time so it is ready.... Even though it says they?re open 7 days a week, I get there this morning and they decided to be closed for the day but the appis still running so it just stole my money and I have no way of getting my coffee. If your going to close for a day you have toshut the app down! Also it has been 2 months since I was able to select almond milk or oat milk even though they have it. Alsothere is supposed to be a drive through but they decided to shut it down for the last month for whatever reason. VeryInconvenient! How about you pay ppl so that you have employees. The way this caribou is ran in baudette, MN is a joke! You justlost an everyday customer. Thanks for stealing my money! Read more
What a nice surprise to find a new Caribou Coffee located inside the local supermarket. Very clean. Friendly staff. Lots of... parking. I would highly recommend the chicken chorizo burrito! My wife enjoyed the iced blacked tea withmango/raspberry. Dine-in and drive thru options. Very comfortable chairs by the fireplace ???? I?m sure we will be back! Read more
Employees need a serious attitude adjustment. When ordering my coffee I express to the barista "jasmine" that I have a free size... upgrade and would like to use it. She tells me I must do a mobile order to use rewards. No big deal, I place a mobile order. Sheprecedes to make my drink, omitting the size upgrade. I say something and she laughs and says "oh well." Honestly New Moon hasmuch better customer service and that's where I will be taking my business from now on. Read more
Good drinks, better service!
Very friendly ladies!! Great coffee!! We will return everyday we go fishing!! Thank you ????
Really unimpressed with the level of customer service and accuracy of orders at this location. The manager and employees seem to... have no idea what they?re doing and are generally unfriendly and seem confused. They made my drink incorrectly and then themanager made a face when I asked her to please remake it how I had ordered it. There was literally no coffee in my mocha. Notwilling to pay $5+ for a drink that isn?t how I ordered it and shouldn?t be made to feel like I?m in the wrong when it was madeincorrectly. Read more
I'll start with these few things; I love Caribou as a franchise, the locals working here are Great and it's definitely a pretty... location. BUT I will never use my card through here again and am not impressed with the managers level of customer service. Iwas double charged for my coffee order, went in to try and have it fixed to be told that they won't refund me and I'll have todispute it with my bank. The employee who took my issue was very apologetic and called the manager who told her what Ipreviously mentioned and that she "didn't care". Read more
Not as good as Starbucks, but darn close. And way more Minnesotan.