Reviews for McDonald's in Battle Creek, MI
This place is awful. Before we left we checked to make sure nothing was missing from our order, but items were missing, so we... informed the employee. He stated we were not charged, so the items that were left off we had to reorder. We sat waiting in thedrive thru for the rest of our food order. Finally, we received our items, but we were short our fries and 2 drinks. Weinformed them again that items were missing. The manager told us the employees placed everything in our bag. By this time Iwanted a refund. My husband opened the bag to let the manager see we were still missing items. The service was awful and themanager was unprofessional. Read more
Never open till the hours they display, which sucks for those of us who are working till midnight and need something to eat. I... can't ever stop by on a Friday or Saturday to get food anymore after work now because they changed their drive-through hoursagain without telling anyone. You're lucky if they're open. When they are open the workers make you wait over an hour in lineinside just to have an order fixed, let alone for you to order again. The manager was helpful but the workers appear to notrespect or listen to management. If you close early the respectable thing to do is post it for your customers to know,especially if due to short staffing. This used to be one of my favorite McDonald's. Now, not so much. I only come here becauseof the convenience of being close. Can't buy anything if they're constantly closing though. Read more
This McDonald's has the most friendly management!! They will go out of their way to make it right!! Best Mickey Dee,'s in town!!
Food was fine, and the wait wasn't as horrible as a lot of McDonald's. Unfortunately the employees just didn't seem very pleased... to have to be serving anyone, no matter how nice I was. Not just one employee either...multiple employees. They just seemoutright irritated with everyone. Read more
The staff was amazing when my code for a free drink wasn't working :) she went ahead and comped the drink and did it all with a... smile :) thank you so much I really appreciate the staff being so understanding :) Read more
Terrible service from rude old ladies that don't know anything about customer service!! Never got our iced coffees, and when I... went to get a refund, the old lady told me that she was yelling at me from behind the counter while I was ordering from thekiosk, saying the machines are being cleaned. Who in their right mind yells at customers from behind the counter, and expectsthem to know that they're yelling at them.. I never acknowledged her, so why would the old lady think that I heard her.. Maybenext time she'll go up to the customer and talk to them directly, instead of yelling at them from behind the counter! Justmaybe. Read more
With how busy this mcdonalds is you would think there would be enough staff. Don't go inside cause no one is ever at the front... counter like back in the day someone only had to do front counter. Their number one is drive thru. I ordered through the app andwaited 25 minutes!! I went inside and asked what the deal was. They were too focused on drive thru. The morning lady manager isnot very nice and seems like she is always bothered. She refused to give me ranch that I ordered on the app but since I didn'torder nuggets she wouldn't give them to me. Stop being ridiculous over sauces! Read more
A man confronted me after waiting in the drive- thru. He yelled at me that I had bumped his car. At 1-2 mph after I paid for... my food? Mgmt did not help. Thank you to the Guardian Angel husband/wife couple who got out of their car and told the guyto leave . May God bless them. Read more