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Reviews for CC's Coffee House in Baton Rouge, LA

Brooke Robinson 1 year ago
1

Horrible customer service! Pulled up there a little after 9am and the lady on the speaker had an attitude ALREADY. Everytime I... spoke she cut me off with saying ?Anything else? it was really giving McDonald?s vibes at that point. Ordered my croissant andlatte and pulled to the window. Croissant was iced cold in the middle but hot on the outside as if it came straight from thefreezer and in to the oven. The drink was bitter to say it was supposed to be a frosted gingerbread iced latte that I had justhad at another location 2 days before and tasted nothing like it. Told her about the croissant and her response was we?ll put itin the oven and try again. So at this point the lady who was on the speaker came to the window held it with her finger tips andjust had it dangling in the air and not 1 time did she look at me apologize or anything. I took it and she slammed thewindow!!!! So I blew my horn told her I didn?t want it anymore and to give me my money back! Very rude, unprofessional and needscustomer service training bad! I?ve never had an experience like this before at CCs and I?m very disappointed. They won?t see meagain! Read more

Tiffny Merriett 1 year ago
5

Best coffee by far...no comparison. And I love the girls at the window. They call me by name and that is good customer service

Monica Alberes 2 years ago
5

Always makes for a happy trip. Mama gets her caffeine and kids get a sweet treat. Employees are always super friendly.

Jessy Lane 2 years ago
5

The manager dude, with the long hair, he's awesome. He always gets my phone reer right and when someone did give me the wrong... coffee, I called him and he had me a new one ready when I pulled up. I was still ON TIME for work. Thanks bro! -french toastlatte outback chef. ???? Read more

Todd Whirley 2 years ago
5

This particular location needs to update its wifi firmware. Not unusual to have connectivity issues and the access point on the... ceiling is usually blinking red. Otherwise, it?s clean, comfortable, and staffed adequately. Of course, the coffee and otherdrinks/food are great. Read more

Sandy G 2 years ago
2

Orderd an iced vanilla latte and a spinach feta croissant. I enjoyed my latte. The ham and cheese croissant?? Not so much. I... was already gone when I realized, and did not bring it to anyone's attention. A bit of a disappointment. Read more

H.B. Hatten 2 years ago
5

Had an after hours meeting there. I was concerned because I'm not much of a coffee drinker. But yo my surprise that didn't... matter. Their menu has alternative drinks to choose from. It's definitely not a Starbucks, which is a huge plus in my opinion! Read more

Ashlee Kimble 2 years ago
4

The young lady at the drive through window was polite and helpful. So refreshing to experience well mannered young people. My... Peppermint Bark Mochasippi was delicious too! Read more