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Reviews for Baskin-Robbins in Baton Rouge, LA

Anna Schiebe 2 years ago
1

When we pulled up to get ice cream, the individual working was sitting outside on her phone. She looked over to see us and... rolled her eyes at us. We decided we would go somewhere else that would appreciate our business. So sad, my kiddos were excitedfor Baskin Robbins. Read more

Nicole Fields 2 years ago
5

This Baskin Robbins has 2 young ladies that work there went above and beyond for EVERY customer that walked in the door. This... was Saturday May 14, @ 4:00 or 5:00pm. My husband was very satisfied with his dessert choice. And they black young lady, reallygave him his money worth. Read more

Shelby Romero 2 years ago
5

I called to order an ice cream cake for birthday party. The lady who answered the phone was so thorough and friendly to me. When... I picked my cake up the following day, Tamara was in the store, and my cake was ready one time and done great! She was such asweet and friendly individual. She deserves to know how wonderful I thought she was! Thank y'all! Read more

Aashish Jain 2 years ago
4

I love Baskin Robbins ice cream. This shop deserves to be in a better plaza on a better road. Nonetheless, the employees are... always super patient and helpful and they are who I am writing this review for. Taste a few ice cream flavors and then get thePistachio Roasted Almond in a waffle cone - there is nothing better. Read more

dayana gomez 3 years ago
1

beyond rude, theses two ladies turned me and the other two customers away and skipped us and went to the customers behind us. i... tried going there once and same thing happen, i tried to give it another chance and i will never go back there again. thesesladies need to be fired with how rude they are. i used to love going there as a kid and now ya have horrible customer service Read more

Cecily Richardson 3 years ago
2

This rating is NOT for the icecream.. its ALWAYS delicious. Its for the service. For starters, the young girl fixing my banana... split DID NOT HAVE ON GLOVES. The banana was rotten, black on the inside & looked mushy, so I asked if she could get me anotherone. She acted as if she was upset that I asked for a new one. So the other girl that was there, put on ONE glove & started tofix a new one. She also had an attitude & acted as if she was annoyed with us. I know people have bad days sometimes, but theyneed a class on customer service. And I shouldn't have to tell them to wear gloves. You're fixing food that people are eating,at least be safe in doing it. Needless to say, if the same girls are there when I go back, I won't be dining in. Previous visitsthe girls are so bubbly & friendly. Disappointing service today. Read more

Mandar Babar 3 years ago
5

Amazing Ice cream parlor, plenty of choices to choose from. The squad was super friendly and recommended the items to me. The... taste is nice and everything was very neatly organized. Definitely recommended to all the ice cream lovers. Read more

Bryan Bauer 7 years ago
4

I love love love the smell inside an ice cream shop! This is one of the few still around. Good flavors, and they will let you... sample anything you desire. Staff is usually nice, well mannered and keep the store clean. Read more