Reviews for Captain D's in Batesville, MS
The fish was hot and fried just right. I live this place.
Service wasn't very good. But food was decent.
Stopped in on Our way to Gulf Shores for vacation... They had mac an cheese on kids menu as an option ... Ask to have it they... tell me they it's not on the kids menu but yet it was ... I had ordered a fish and shrimp platter and it had 2 sides ... So whenshe told me that I couldn't have mac an cheese on the kids menu cause they didn't have it on there even tho it was below thechicken strip kids meal menu ... I told her to take one of my sides of okra and give me a mac an cheese on My platter ...Instead she added a shrimp kids meal ?????????????????????????????????????????? Then didn't bring it out w My meal but yetcharged me ... ???????????? So I went up there and told her that she had added a shrimp kids meal that I didn't ask for and thendidn't bring it ... She argued w me that I did ordered it and she couldn't give me money back EVEN THO I DIDN'T GET IT!!?????????????????????????????????????????? Therefore I had to get a manager up there and she still was arguing that I ordered itand that they'd cook it instead of giving me my money back even tho I told her that I wanted My money back ... Manager gave memy money back and I told her Ty and left ... ???????????? Read more
Shout out to the young lady that was working the counter. I wish I had gotten her name bit she was on duty 6/12. She needed help... with the rush that took place, but she took care of each of us with a smile and awesome attitude. Her work ethic should becommended. Food was awesome and place was clean. Thank you ma'am for a pleasant experience for two travelers on their way home.If you are looking for a place to grab a quick but delicious meal look no farther. Read more
Great fast food option for Batesville. Quick and fresh, awesome customer service and attention to detail. I'd love to see our... local community support this chain over some of the other options in Batesville. They care about the customer, treat people withrespect and unlike most other places in town. your order is right. Read more
The lady at the window that took my order was professional and nice. However, I was cussed out by another employee in there as I... was waiting for the food at the window. A lady pulled around beside me and said she had the same thing done to her. I calledBatesville Captain D's and talked to the manager. This happened around 5pm, 3/17/22. Read more
On Wednesday February 03, 2021 at about 12noon. Me and my wife stopped at Captain D Batesville went through drive through... placed order. Played for order and did receive order. Left parking lot. Pulled to auto zone lot and was about to get eat onand noticed the order wasn't right. Returned to Captain D through drive through again explained to cashier about order . cashier asked me to pull up to window. I asked cashier could I come inside to get order right. We were behind 4 more cars. Cashier stated lobby only opened to carryout only. Finally convinced her to let me come inside to get order right. Went insidewith wrong order spoke to manager about order little did I know the person that took the order and that I was speaking g to atwindow was the manager. The manager got wrong order from me and threw the order back into the window toward the kitchen. Othercustomers said to me I know she didn't throw your food into that window. I then asked the manager was she alright. Noresponse. I than asked for a refund on order. 23.00 lost that day. Manager you need to lead by example. I'm just saying Ihad to do this review because this lady was the manager. Shame on you manager. Read more
Love fish and I frequent this place often they give discounts and friendly service