Reviews for McAlister's Deli in Bartlett, TN
This place needs some organization. There was a long line of queue waiting to pick up orders. Pick up was going slowly. One... needs some patience. No one is greeted upon entering the restaurant. There is outside parking. Entrance is not wheel chairaccessible. Food was great and delicious. I paid $24.99 for my order of sandwich wrap and a baked potato. Read more
We initially ordered delivery or a 1/2 sandwich and 1/2 grilled chicken salad as well as a sandwich with a side. Upon delivery... of the food half of the order was wrong. The salad didn't have any chicken and the side ordered was chicken and dumplings but weinstead got potato soup. I called the restaurant and explained the issue to the manager. The manager gave me a couple of optionswhich I chose to have the meal remade. So, we drove to the restaurant and the manager remade the order. Turns out they were outof the chicken and dumplings so it seems they just chose to put in a different soup without calling me. The second round wasmuch better but it was a lot to go through just to get what was ordered. The staff member checking the food needs to pay moreattention to his position and spend less time listening to his ear buds and looking at his phone. I'd like to also add that myorder wasn't the only one they got wrong. Read more
We did not have a good experience. The restaurant had a weird smell when we walked in which should have been our hint to leave.... Our food sat up at the counter for 20 mins before they brought it out to us so our sandwiches were cold. My husband sent hisback, and they made a new one but he didn?t want to eat it after we saw the cleanliness of the place. Our napkin holder wascovered in dirt, dust and hair. The tables felt like they hadn?t been wiped down and they had a sticky residue. Will not comeback to this one. I recommended the other McAlister?s deli in Bartlet down the road. It was way nicer. Read more
I honestly don?t know why I let myself give them another try. I thought since it had been over a year since the last several... AWFUL experiences, hopefully things had improved. Not even close. I placed an order via Uber eats today right at 11, before theywould super slammed for lunch. It was just delivered at 11:45. Perfect timing. I work from home and I usually order something inon Fridays. The delivery person was quick and polite and great. I get inside and open my food. Keep in mind I live maybe 5minutes away. The sandwich that was supposed to be hot, was cold and doesn?t even appear to have been toasted/cooked as long asit was supposed to be. The rotel dip for the nacho app is just a bowl of old thick over cooked cheese with no rotel, served withsuper stale tortilla chips. And the chocolate cheesecake was just thrown into a giant takeout box instead of one the small ones,and whoever did it clearly had chocolate all over there fingers since there are chocolate fingerprints all over the box wherethey closed it. $35 for a meal that only the cup of soup is edible. Read more
First time eating at this establishment. Friendly staff. Great suggestions from menu. We were recommended the King Turkey... sandwich and Grilled Chicken on a crossiant. It was delicious. I would recommend customers ask for the Darria drink special aswell. Keep up the great job! Read more
Tables were all dirty after lunch rush with nowhere to sit. Food was still good. It wasn't long after we seated ourselves that... someone started cleaning tables. Read more
My husband and I ordered online with them tonight. The bacon on my smokey pepper jack turkey sandwich was black. Had to pick it... off to eat it. When I tried to call the restaurant multiple times, no one even answered the phone. Read more
Food was horrible nasty after sitting out for 4.5 hours due to them changing the delivery time at 10 minutes before it was... supposed to arrive and refusing to allow cancellation or reschedule despite them changing the time back by 30 minutes. Food wasleft sitting out until I got out of work and could go grab it. If they allowed a reschedule or cancellation it would of beenfine as I get things happen. But that was refused since they had confirmed the order 50 minutes previously. So wasted 16.99 onsoup and Salad that went bad. I get things happen but you need to give the costumer an option if you all change delivery timeby more than 20 minutes give us the option to confirm that will work or cancel, or at least option for us to reschedule then foranother time or day that may work. Read more