Reviews for Dunkin' in Bartlett, IL
My donuts were stale and nasty. This is happened to me multiple times at this location.
Ordered 2 donuts, handed bag of one. I checked and asked for the other one. Handed dirty napkins to me from where he was wiping... off my cup that spilled. I ordered an XL said didn't look right and again employee stayed it was an XL. Got home grabbed cupfrom yesterday and golly I paid for XL and was give a large. Read more
Busy, staff was busy so interactions were short with no pleasantries. Took a while to get my order in, took longer to get my... food and drink. I was a walk in order, the drive thru was busy. Read more
The two stars is for the service. It is usually good. The doughnuts?EVERY time I go here?are old. They are at least a day old... because I can't eat them the next day they are so hard and dry. I am trying to understand what time of day or what day of theweek they are fresh. Anyone know of another dnut place in this area? Read more
Always a problem when I come here. Lethargic and rude staff who are never willing to compromise. Can't even be bothered to say... "Hi!'or "Thank you!" Or "Have a good day!" I don't eat bacon so I asked them to just not put bacon on my sandwich but I was toldthey can't do that. Like ??? It's easy, just put egg, cheese, and no fricken bacon! How difficult is this? Worst dunkin I'vebeen to in my life. Need a change of staff badly Read more
This Dunkin? isn?t that great in all honesty. The couple of times I have gone here, the donuts were old and hard. The coffee... tasted wrong too. Maybe it?s because it?s a small pop up in a gas station but if I was you, I?d go to different Dunkin? Donutsin the area there are plenty close by. Read more
I first have to say their coconut milk refreshers are so amazingly good I never had coconut milk and it is delicious. My only... complaint is I?ve had on two occasions within the last month one persons making or grabbing the food the others making a drinkand there?s not communication on what?s been given to the customer so a lot of times I have to remind them that I?m stillwaiting for a coffee or a bagel or a doughnut they don?t seem to know who is giving what to the customer. Most of the time I cansee the coffee already made just sitting there but they don?t know who it goes to Read more
Normally was our go to location but after today i don?t think so, they took our order guy sounded very confused when we order... two toasted croissants. He finalized our order pulled forward and it?s our turn to pay teenage boy charged us then comes towindow and tell us that they ran out of the croissants, fine we get them replaced by some donuts no issue and while we?re stillwaiting him and some other young boy are having a full on conversation and the other young boy tells him that his ho*ny allwhile having the drive thru window open. Made me feel very uncomfortable just wanted to ask for a refund but we had already beenwaiting in line for a while since they were busy. Seems like sundays they have a lot of young people working nothing wrong withthat they just need to make sure they?re working and keeping conversations profesional and actual work seemed like they werebusy cause they weren?t doing their job Read more