Reviews for Marble Slab Creamery in Barrie, ON
While the ice cream was good, the service was questionable. One young man who works there was very kind, talked to the... customers, and generally did his job well it looks like. Which was very fortunate for the people he served. The young lady Ihad did not really say anything, and once she pressed in the order she took off somewhere else and the other staff had to comeand close the till and get me the receipt because she was just gone. She also didn?t ask if I was a member or not before wepaid, which is concerning given that she had no way of knowing if I was or wasn?t and if I had planned to use or collect points.The other gentleman asked everyone he served so it seems weird to me that she just pressed in my order and then ran away. Read more
I?m not one to usually review places, but I had such a great experience with this marble slab. I ordered off of DoorDash and... ended up getting the wrong order, I know that sometimes different companies/stores can?t do much about door dash orders butmarble slab ended up resending me newer ice cream that was correct, with a nice note on it. It made my night, sometimes peoplemake mistakes but it?s the way that it was fixed that makes a good store :) thank you guys for my ice cream tonight Read more
They have a line up of 15 people and their management prioritized Skip The Dishes instead of the people that were standing in... line. I witnessed literally orders come in via skip the the dishes monitor and I they proceeded them in priority. So if you seeline up prepare to wait for minimum 30 minutes. The 2 teenagers that were working this shift though did a great job jugglingthe huge line up and the take out orders!! Worth the wait but really unfair. Read more
Delicious taste and incredible experience. If you want to try something different, I highly recommend these ice creams!! You... create your own ice cream!! Read more
The customer service was pretty disappointing. Having visiting the store for the first time I wanted time on the order but the... staff wanted us to order and leave asap even though no one was in the store. We chose Banana split having asked if we could topit with mixed flavours and after they cut it and we asked for it, they told only plain flavours which was okay but they shouldmake it clear before without agreeing. Waiting to choose the flavors they wanted to tell them all 3 before even 1 was scoopedthat did not made sense. The ice cream was delicious but overall my experience was not the best. Read more
The icecream is top quality and I love how you can customize it, but It is pricey. However, the wait is terrible. Even if the... line up isn't bad, they do take about 10 minutes per customer. There were 3 employees in the shop but only one was servingcustomers. The other reviews were true about the wait, and management should look into hiring another person... Read more
Very good ice cream where you can create your own mix-ins. even if you don't want to use the mix-ins their ice cream is a... premium quality service was great we were all very happy with our ice creams. I got Nutella ice cream with Oreo cookie cookiedough Nutella syrup any bits and pieces of chopped almonds. And as you can see a waffle cone it's pricey but you pay for quality Read more
Best icecream I have ever had and awesome coustomer service. Definitely go check it out if your in Barrie..