Reviews for Jack's Family restaurant in Barnesville, GA
What a great place! There is plenty of parking and the drive-thru is open and dining in is available. The employees are super... friendly and helpful and the food selection is great! The food also is very tasty and I look forward to going back again! I lovethe high booths that are provided, which are a welcome change from sitting down into a seat. Right on Jack, you're doing afantastic job! ! Update on 11/10/22 - Although I still really like this place, unfortunately, over the last number of timesthat I have been there and have been helped by the same person, my order has been incorrect in one way or the other repeatedly.I've also observed the same person messing up other people's orders. Whether it is the food ordered, or the change returned, orwhether it is a to go order or to stay, there just seems to be continual screw-ups and time delays. We as humans all makemistakes, and I am taking that into consideration, but one would think that if this person is not able to do the job correctlythat someone in management might at least bring it to their attention. Hopefully the next time that I return, I will get someoneelse who is a bit more capable. Read more
I've been this particular location about a half of dozen times. 6 out of 10 times they get my order correct however, they do it... quick and friendly. The latest trip I ordered drive thru, my usual breakfast which was pancakes with bacon and a side of cheesegrits. I make it home and I have no plastic ware and no syrup! I feel this has become routine with missing items from my order.The food is hot and delicious, well prepared but if they could connect the last few dots of customer service I would nothesitate to give this particular location 5 stars. I'm over calling and complaining to management about issues like this. I'lljust have to sit at the drive through window and make sure I got everything in my bag before I leave. Only one restaurant Ifrequent on a regular basis consistently gets my order correct and the that's Chic fil A. I don't know what training their staffgoes through but I wish they would train all fast food workers. Read more
The person taking my order asked if I wanted to wait for hot fries and she brought them out to us along with our other food. The... chicken sandwich was average a little overcooked and too thick in the middle. Needs more seasoning. It came with pickles, Iadded mayo. The #1 burger I tasted was very good, almost like a McDonalds burger when they were good a long long time ago. Friescome with a seasoning salt but you can ask for them without it if you just want to salt them yourself. First time visit and Ibelieve I would try them again. Good for a fast meal. Read more
This was my second time at this location and I wasn't very impressed this time. Maybe it was because it was getting late, idk.... We went at 8pm on a Monday. They were out of Dr Pepper. Everything was pretty good except the biscuits and gravy we ordered.The gravy was like straight water, it was disgusting. We took it back up there and just got some plain biscuits and put jelly onthem. We also got some pies, 2 apple and 2 strawberries and cream and 3 of the 4 of the boxes were labeled incorrectly so weactually received 3 strawberries and cream and one apple pie. Read more
While traveling for work I?ve stopped at a Jacks before for breakfast and lunch. The food was acceptable so when I saw one in... Barnsville for my visit, I decided it would be a better stop than taking the time to run into Waffle House. The place looksfairly new. I went through the drive-thru and ordered the Chicken Biscuit combo. You get what you pay for so I was not expectingit to be amazing. The hash browns were room temperature, the biscuit looked like it was flattened before they wrapped it and thechicken was not at all what I was used to at the other locations. The chicken was not hot and looked old (as if it were sittingin the order window since they opened). Horrible to see what appears to be a newer location already not care about the timing ofcooked food and how orders are presented. Read more
Was running late so I decided to stop in the Drive-Thru at Jack's. I got a hamburger all the way french fries and a Coke. The... hamburger was juicy and Delicious the vegetables were fresh, the french fries were yummy and actually just the right amount ofsalt. And a cola is always good. The service was fast and efficient. Read more
Utopia atmosphere, cute clean and a very attentive and hard working staff. Omg the food was absolutely fabulous as was... everything else too. Definitely one of the best dining out experiences we've had and actually enjoyed in months. Read more
They messed up my order not once but two times. Apparently the big girl with the big 'fro in the food preparation area clearly... can't read "no special sauce." This was my first visit, and I can assure you, there is no way I'll waste my time on a thirdchance. The second chance was, when I brought back the incorrect food in exchange for the re-do. Sadly the re-do was incorrectas well. Read more