Reviews for Captain D's in Bardstown, KY
They usually do good but today I told the girl I wanted 3 seafood platters and preceded to tell her the sides she told me the... total and I was not paying attention. Got my food of course only two meals so I let the kids have theirs and I did without.Which is a trend anymore cause every place I go to has this problem. No I did not complain, I just will not go back. Read more
I like Captain D?s food however, I have been consistently disappointed with their drive thru service at this location. EVERY... TIME the order has been WRONG! I have driven back to the restaurant to get the order corrected..at least 6x. Fortunately, theycorrect the order but there is never an apology of any kind. I just don?t understand why they can?t get orders correct. It?s sofrustrating having to drive back to the restaurant meanwhile the food that was provided is stone cold which makes for a horribledining experience. Word of caution, if you go there, you better double check your food before driving away. You cannot rely onthe person at the window to tell you that your order is what?s in the bag, because they don?t verify and the simply don?t care!!Also, they need better training of their staff?they are very immature, poorly trained, and lack customer service skills. This isby far the worst Captain D?s I?ve ever experienced. Read more
The food and service here was great. They also keep everything very clean. It was bright and open. We sat by the windows and it... was a sunny ?? day, but nice and cool inside. I had the catfish and it was very tasty. I love their hush puppies, they are verycrispy and have onions in them. Read more
On vacation from New York . First off , the place is super super clean. Staff was very polite. Food came out quickly. Wasn't... expecting a lot . But " WOW !! "Pleasantly surprised. Great Job . Read more
They have pretty good food. I love love their tea. To have younger adults and students in there, they have pretty good services... and to try and interact with the guests a little bit more often and to smile. It could brighten someone's day Read more
I had the Supreme Sampler with green beans and fries. The chicken, shrimp, and hush puppies were delicious. The fries were a bit... soggy and the fish was terrible. It was like the batter was not fully cooked on the inside. My husband had the Deluxe SeafoodPlatter with cole slaw and corn on the cob. He says everything was fine. Service was very fast and very friendly. Read more
Very good experience tonight. My family and I went inside to eat. As soon as we walked in the door the young girl at the counter... greeted us and took our order. The food was out to our table within 5 min. The food was excellent and the dining room was veryclean. Will visit again soon Read more
Food is delicious friendly staff makes sure the order is completely correct. Something missing or something wrong they get... what's missing asap everything hor and fresh. Best restaurant I've eaten at in a long time. Read more