Reviews for Tim Hortons in Rocky View, AB
How bout getting more friendly staff? Your drive thru team have GOT to be the most miserable people with the except of 2 young... ladies. Amazing how a please and thank you go such a long way. Today the guy at window looked miserable!! No hi, acknowledgingglance, NOTHING! Hands the ice cap over, turns his back on me. REALLY!?!?!?!? If your team is dealing with miserable customers,maybe the customers are a mirror image of your team? anticipating rudeness on both sides. Team members reflect management! Read more
This Tim Hortons is SUPER FAST! HOWEVER, they dont care if your order is right and only care about gettingypu out of the line as... fast as possible. Always in such a hurry. I have been to this store 5 times and all 5 times there has been an item missing orimproper order given to me. Avoid this Tim Hortons. Read more
This Tim Horton?s location must have no customer service training, never mind basic sanitary standards. My coffee cup was... handed to me with a sticky syrup on its surface, with no cup sleeve, even though it was piping hot. They didn't provide me withnapkins even though I ordered a glazed donut. When I asked for napkins, I got the stink eye and asked why I needed a napkin. Ithen asked, ?where is my receipt; it should be in my bag.? Her response was, ?nobody wants receipts; why do you?? I wish I werea CRA agent at that very moment. I will NEVER return to this location, and I will never order coffee and food from thislocation for my business site near there. Read more
We dined in. There were more flies inside than outside. We had wraps the sauce in one of the wraps was leaking out, making it... difficult to grasp the wrap. I was not impressed with the quality of the wraps all together. The restaurant needs a goodcleaning, there is so much crumbs and paper, straw coverings all along the window ledge, you can see all the stuff fromoutside. I will not done inside again. Perhaps not even drive through. Read more
One of the worst locations in YYC. Multiple people trying to jump in on mic while taking orders. No coordination, no... communication and just ruining the drive thru experience. Train your staff better. Read more
Ordered a regular coffee one time. Came at a rather busy time so I understand the delays but when I tasted the coffee, it was... not the regular coffee I know Tim Hortons are known for. Maybe i got a bad batch or the tail end of a brew but something wasoff, definitely Read more
Come on! I?m positive whoever took this out of the toaster new it was burnt black!!! What is wrong with Tim Hortons now? The... customer service is terrible. They practically throw your stuff out the window before you get there and there is no manners! Good morning, thank you, nothing like that! At least McDonald?s still greets you and says have a nice day, they aren?t sorushed to get you out. All it takes is 1 second to smile and be nice! I?m not going to Tim Hortons anymore! It?s so RUDE Read more
Your order will come out randomized like always. I don't think they are even listening when they take your order. Or it's... kitchen messing everything up. It's crazy how consistent tim hortons can be at being inconsistent. Doesn't matter the location.No coffee taste the same and they never have the right amount of cream or sugar. No clue how they have gotten this bad sincecovid started. Read more